During our 10-day trip, Planet Hollywood was our least favorite restaurant. Here's a laundry list of our experience:
- Tables way too close together. When the hostess pointed out our table, we should have left immediately. You literally couldn't pull the chair out even one inch without a lot of effort and getting the people around it to slide their chairs a little. The hostess just stood there impatiently while we figured out how to sit down.
- Way too noisy. I've been to loud places, but this was ridiculously loud. You might expect that volume at a bar or a place with live music, but not at a restaurant frequented by families who might like to chat.
- Extremely rude waiter. He immediately wanted to know if we were on the DDP and wanted to see a card. Upon seeing that we had 3 adults and one child on the DDP, he informed us that we were required to order everything we were entitled to on the plan. When we ordered only 2 appetizers, he TOLD us we had to order a 3rd. There was nothing our 11 year old wanted and the guy actually argued with us. When our 11 year old wanted to order off the kid's menu, the waiter said no (actually he wanted a hamburger bun, no meat, and a side of fries so I could make him a peanut butter sandwich with the PB I brought - mildly autistic kid, very picky so we make allowances). The guy was just plain nasty. He wanted us to order everything we had coming to raise the bill and, thus, his 18% tip (this was in 06 when tipping was automatic).
- Clumsey waiter - He "accidentely" dumped a dish of salsa on the table which splattered on my son and me. He didn't even apologize or offer to bring extra napkins. He was practically holding the plate sideways so it was bound to happen.
- Really bad food. I ordered a Cobb Salad. It had wilted lettuce, slimy turkey and cubes of cheese (don't Cobbs usually have crumbled bleu cheese?). I hardly ate any. It was just bad.
I would never go there again. It was probably the worst experience we've ever had at any restaurant. The night before we had been to Le Cellier, which we loved. There was just no comparison between the two.