Florida Sun Vacation Homes question

[Teacher03]

I have a question maybe someone can answer. We have a condo booked through Florida Sun Vacation Homes June 15-22. I bought the insurance when I made my deposit (the deposit was $250, which is non refundable.) My dad was just diagnosed with lung cancer and is going to the surgeon on the 8th to schedule his surgery. I am hoping that it is not during the week we are supposed to be on vacation (this is the least of my worries, but I still have to think about it) but obviously I might have to postpone our trip. Will FSVH allow me to just put that money towards another week without refunding me anything but not losing my deposit? Any info you could give me would be appreciated.

 

[Frothy]

We had to delay a trip once not for such a serious thing as your family has to go through and Florida Leisure simply allowed us to use it on a future stay. I'm not sure what the company you are using will do but decent people will want to work with you. Sorry to hear of your troubles.

 

[Teacher03]

Thanks for your response. I called Florida Sun and they couldn't be nicer. They said I would just have to pay $50 and I could book a different week. Thank goodness I paid the extra money for insurance! My dad's cancer is in its very early stages so the surgery is not urgent, so I am hoping that it will be scheduled later and not that week. My dad is very demanding, so I really need a week away before this all happens. Most of the care giving will fall on me, so it would be nice to get away.