ls1222
DIS Veteran
- Joined
- Apr 1, 2002
- Messages
- 721
We just returned Monday from our stay at WDW. We had used FL tours in the past and never had any problems so decided on them again. They were waiting at the airport for us when we arrived and our airline had destroyed our stroller somehow on the flight (really mangled it beyond use) which of course they hold no liability for (so irritating) and our driver offered to take us to Super Target as opposed to the regular grocery store they use so that we could buy a new stroller and get our groceries at the same time. I thought this was very kind. Upon our departure, they showed up to our resort 15 minutes early for pickup. The van was clean and we can certainly recommend them again.