First DVC stay, a couple of questions

[Kim1964]

We'll be staying at Animal Kingdom Lodge in a Jambo House villa. Do we check in at the same desk we would if it was a non-DVC resort stay?

We rented points and I know we won't get housekeeping (4 night stay), but is it possible to get a few extra towels?

Thanks.

 

[lovin'fl]

Yes, you check in at same desk at Jambo. You can call to housekeeping for extra towels but there is a fee for that which they may or may not charge you. If you have a 1, 2 or 3BR villa you will have a washer and dryer and can wash the towels you have. When we did 5 in a 1BR, we'd bring the 5th set of towels with us from home (along with airbed and blanket).

 

[Deb & Bill]

We'll be staying at Animal Kingdom Lodge in a Jambo House villa. Do we check in at the same desk we would if it was a non-DVC resort stay?

We rented points and I know we won't get housekeeping (4 night stay), but is it possible to get a few extra towels?

Thanks.

From the member website:

Housekeeping
Trash & Towel Service
For stays of seven or less nights, Trash & Towel Service is provided on day four, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Trash & Towel service, Housekeeping will:

•Empty trash and replace liners in trash bins.
•Provide fresh bathroom linens.
•Replace shampoo, facial soap and bath soap.
•Replenish facial tissues, paper towels and toilet paper.
•Replenish coffee, sugar, cream and sweeteners.
•Replenish dishwashing liquid, dishwashing detergent, sponges and laundry detergent as needed in one-, two- and three-bedroom Vacation Homes.

Full Cleaning Service
For stays of eight or more nights, Full Cleaning Service is provided on day four and Trash & Towel Service is provided on day eight. After that, the cycle begins again on day 12, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Full Cleaning service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

•Change the bed linens.
•Vacuum and dust the Vacation Home.
•Clean the bathroom(s).
•Clean the kitchen/kitchenette and wash the dishes.

Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities free of charge at the start of your stay. After that, you may purchase more for the following fees:

•Toiletries Package, $5.00 - 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
•Coffee Package, $3.00 - 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
•Towel Package, $6.00 - 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
•Laundry Detergent (only in One-, Two-, and Three-bedroom Vacation Homes), $1.00 - 1 box

Additional Full Cleaning Rates:


•Studio/Inn Room - $30.00 per day requested
•One-Bedroom - $45.00 per day requested
•Two-Bedroom - $60.00 per day requested
•Three-Bedroom - $75.00 per day requested

Additional Trash & Towel Rates:


•Studio/Inn Room - $15.00 per day requested
•One-Bedroom - $20.00 per day requested
•Two-Bedroom - $25.00 per day requested
•Three-Bedroom - $35.00 per day requested

Room Change Fees:
Room change fee will apply for Member requested room changes after check-in for a different view or room location.

•Deluxe Studio - $30
•One-Bedroom Villa - $45
•Two-Bedroom Villa - $60
•Three-Bedroom Grand Villa - $75

Note: Rates are subject to change

 

[Bullseye]

Not that I would encourage you to do anything wrong or that it even is wrong, but there are tons of fresh towels at the pool

 

[Deb & Bill]

Not that I would encourage you to do anything wrong or that it even is wrong, but there are tons of fresh towels at the pool

DVC has asked us not to use pool towels in the villas. Pool towels are laundered differently than the villa towels and are more costly to launder because of sun screens, oils, etc. So it just drives our costs up to use pool towels in the villas instead of just purchasing an extra towel pack for $6.

 

[DMKEDM]

I often bring a pool towel back to the villa w/me (usually it's wrapped around my shoulders or hair if I've been swimming in a heated pool in cool-to-cold air temps)...I "solve" the pool-towels-are-different problem by making sure I return the pool towel to the pool "towel return" bin...I suspect someone who needs an extra towel in the villa for whatever reason could do the same and so long as the pool towel is returned to the pool's towel return bin there would be no add'l cost to DVC members...

 

[rlovew]

I often bring a pool towel back to the villa w/me (usually it's wrapped around my shoulders or hair if I've been swimming in a heated pool in cool-to-cold air temps)...I "solve" the pool-towels-are-different problem by making sure I return the pool towel to the pool "towel return" bin...I suspect someone who needs an extra towel in the villa for whatever reason could do the same and so long as the pool towel is returned to the pool's towel return bin there would be no add'l cost to DVC members...

Since DVC members pay for all services at the resort including pool towel laundering you are actually charging other DVC members for doing this. If you want extra towels you should pay for them instead of passing the costs to others.

 

[DMKEDM]

I totally disagree...I used the towel at the pool. It would then go into the used towel bin. I return it to the used towel bin, albeit after I've "worn it" back to the villa. Either way, it gets used and put in the used towel bin. No extra use. I see no problem and no add'l cost to this at all.

 

[mort1331]

I totally disagree...I used the towel at the pool. It would then go into the used towel bin. I return it to the used towel bin, albeit after I've "worn it" back to the villa. Either way, it gets used and put in the used towel bin. No extra use. I see no problem and no add'l cost to this at all.

We do the same with our little ones, wrap them up so they are not cold going in the lobby, and yes we return them to the pool after. We don't stock up or get towels for the room, just for the walk. There is no problem with this at all.

 

[DebbieB]

We'll be staying at Animal Kingdom Lodge in a Jambo House villa. Do we check in at the same desk we would if it was a non-DVC resort stay?

We rented points and I know we won't get housekeeping (4 night stay), but is it possible to get a few extra towels?

Thanks.

You will get trash & towel service on day 4 (day before checkout).

 

[rpcvpanama]

I often bring a pool towel back to the villa w/me (usually it's wrapped around my shoulders or hair if I've been swimming in a heated pool in cool-to-cold air temps)...I "solve" the pool-towels-are-different problem by making sure I return the pool towel to the pool "towel return" bin...I suspect someone who needs an extra towel in the villa for whatever reason could do the same and so long as the pool towel is returned to the pool's towel return bin there would be no add'l cost to DVC members...

I think the point is that a pool towel, whether used in the villa or at the pool, has to be laundered in a "special" way that is more costly than normal towels. Mousekeeping has no idea how the towel was used, only that it is a "pool" towel. It is one thing to be at the pool and use a towel but another thing to go get towels down at the pool to use in your villa. In that case you should pay the extra money to order more towels for the villa or use the laundry.