First call for May AP Rate

DisneyFreaks

<font color="red">Don't get me started about those
Joined
Sep 7, 2000
Messages
2,135
Just got off the phone with CRO and was told May AP's are not out yet. CM Deanna said they shouldn't be released for a couple of months yet. I even asked her to double check but she said she didn't have to check she was certain about it. Tried using the code someone posted but she said that code was for February only. I'm going to keep trying but has anyone gotten better luck?
 
Same here.

May rates. CM told me still pending in system. Try back later.
 
Have called 3 times, of course gotten 3 different answers.


1. Very helpful CM who said that the May codes were still pending they could be out as early as sometime today I could try back later.

2. Got a very unhelpful CM who said AP rates werent available for May. Didnt even think they would have them for this timeframe. If they did she had no idea when they could come available.

3. Got a CM who didnt know the date. She said Im sorry those rates arent available till tomorrow the 28th. I plitely asked, Isnt today the 28th? Even I was confused now.! She said, oh they must mean after the 28th then.

Who knows go figure. I guess i will keeptrying
 
Hi Bear,

Just made my 3rd call.

Same results as you.

Funny, one of the CM I spoke to was named Bear.
 

Hi Lizzie!!!

Isnt this frustrating,? My Cms were 1. Chesney
2. Allie
3. Smiley.

Maybe the next oneI get will put it through for me. LOLOL
Yea right. :)
 
I can't even get through for a second call. Grrrrrrrrrr! They must be horribly busy today. I hope I don't get a CM who is tired of all the questions. Thanks for letting me know what you all were told. At least we know the rates are pending. The CM I talked to wouldn't even check. Good luck everyone.
 
Hi Bear,

I had Deanna, Bear and Neely.

Neely was very helpful, Even went to the supervisor, but alas couldn't do it.

I think I'm going to have a nervous breakdown.
 
Good luck to you too Disney!!!! Maybe we will all have codes by the end of the day!! One can hope right??
 
Just got off the phone with CRO, very nice CM named Skeeter. Was able to get our Jan 3rd trip moved over to the AP rate, $79.00 a night with tax, total $88.09 a night!! According to her, the Ap's released today are from Jan 1st through Feb. 12. Hope this helps.
 
Originally posted by lizzie64
Hi Bear,

I had Deanna, Bear and Neely.

Neely was very helpful, Even went to the supervisor, but alas couldn't do it.

I think I'm going to have a nervous breakdown.

Heck I think Im already there!! No going to have for me. Of course I want to believe my first CM who said they should be released sometime today. By the way she also told me that they had told her that AP rates would be avail by Nov. 1 for May, but when she looked it up, thats when she told me to try back later today as they were still pending for today. Chesney was wonderful!!!!!
 
I was told this time the same thing rip109 posted. That AP's today are for January 1 through February 12. I asked if she knew if they would be out later today for May and she said I could check but she doubted it. It sounded like she said her name was Neil? Bear, I hope your Chesney is the one with the right answers and we all get our rates by the end of the day!
 
I am responding to my own posts now!!!

Seriously. I just called and got Boo who sounded like she knew exactly what she is doing. She told me the AP passes are available but only for the dates Jan 1 through February 12. She apologized profusely that my first CM gave me wrong info. She also divulged that they have alot of new girls there who dont always know what they are doing as they of course are still learning. This, compounded by the fact that she said they are getting a new computer system and this new system can make it more difficult by not showing up to date info. But she said I could take it to the bank that codes for May arent available yet. She even tried but it stopped her, because the dates were out of range. She said that normally for May the AP rates should come out sometime Feb or March. Drat!! Oh well now I can go back to bed. LOL
 
Two different CMs this a.m.--Ram w/WDTC and Nealey.

With WDTC I gave my current res information and told them I was trying to convert it to an AP rate. Ram kept me on the phone for 20 minutes while he searched the screens. In fact, he seemed optimistic the rates were in for June. The screen popped up and he indicated, as have the others mentioned above, that APs are only out for Jan/Feb 12. He went so far as to say that if anyone thought they had an AP for May, they were mistaken and the only discount available past the value dates was a DC. Ram went on to advise the APs for May, June, July won't be seen until the expiration of the Jan/Feb 12 set of APs. I did mention to him that I was told yesterday that the June rates would be out today and he said there is no indication of that at all in the system. He very nicely told me that he was being totally honest with me and there was no such pending status for rates beyond February.

Another tidbit he volunteered was that anyone who was given an AP yesterday should check their res because the reservation staff was informed that anything booked at those rates yesterday would have to be rebooked. He said they would be doing call backs, or not. So, if you got the rate yesterday, you might wish to check on the res just to be safe. Ram also said that several calls he'd taken earlier in the a.m. couldn't be booked at the AP rates for Jan/Feb because they weren't released that early. They are now available--as of 8:00 a.m. or so.

On my 2nd call I simply asked if there was an AP rate available for the dates of our vacation (didn't mention an existing). Nealey was very helpful and indicated that the only APs currently out are for Jan/Feb 12. Further, she wouldn't expect to see APs beyond those dates until the expiration of the Jan/Feb APs (this has been true to form in years past).

So, I was 2 for 2 in the information department--both of these reservation staff members (WDTC/CRO) were on the same page. I'll be anxious to see if any of that changes as the day progresses.

I still think life would be much simpler if those rates were just available at the beginning of the fiscal year for WDW. They could release additional discounts on an as needed basis throughout the year based upon bookings or lack there of. They could conservatively release a percentage of rooms in the beginning for those longterm planners and add to it if the outlook for revenue isn't as good as projected. Wow, they wouldn't tie up reservationists and those of us who are early planners would be pleased--what would be do without all the frustration of the wait? ;)
 
Wow, they wouldn't tie up reservationists and those of us who are early planners would be pleased--what would be do without all the frustration of the wait?


Here here Tess I couldnt agree with you more!! But then again, that would be the easy way LOLOL

ºoº
 
Hi Tess and Bear,

I definitely found Nealy to be the most helpful of the CM today. I wish they had all their facts straight. I didn't sleep last night thinking of the frenzy today. I was on with 3 Cm yesterday who told me May would be available today. Even had one call my house to reiterate that I should call today.

Oh Well,

Back to the waiting game.
 
Originally posted by lizzie64
Hi Tess and Bear,

I definitely found Nealy to be the most helpful of the CM today. I wish they had all their facts straight. I didn't sleep last night thinking of the frenzy today. I was on with 3 Cm yesterday who told me May would be available today. Even had one call my house to reiterate that I should call today.

Oh Well,

Back to the waiting game.

Yep here we go again, but I ll be right here with ya Lizzie!! We are only 1 day apart on arrival. btw I couldnt sleep last night either , I can only imagine what I will be like the night before we leave. LOL
 
Hey Bear,

What hotels are you staying at? We are only one day apart. Too funny. We'll have to be each other's sanity buddies in this waiting game.
 
Thanks Tess for confirming what I was told also. I must have been talking to Nealey too because that is the same thing she told me. Oh well, it was worth a shot I guess. Thank you all for your invaluable information. I have never booked with an AP before so I'm a bit clueless. You guys have all been so helpful. I will keep reading these boards to see if anything should change. Until then, Happy Disney Planning everyone!!
 
Hi all

Just wanted to say "thanks" for all your phone calls and info...I have been busy getting our 4 kids to school this AM but kept refreshing the board to see if May AP rates are out. Guess we'll have to be patient! It is crazy that they don't release them all on the same day (for the whole year). We have reservations at HRH and RPH for July 4th weekend and already got our 50% off rate with ent card. It helps to know how much the hotel will cost for planning and dreaming :). I've got my fingers crossed for May 9-18 and July 9-11 at WDW..not sure which hotels..just have to keep checking to see what the Jan-Feb AP rates are like. Thanks again!!
 
It is crazy that they don't release them all on the same day (for the whole year).

It would be nice, but since they base the number of rooms to release for discounts on occupancy levels, it's probably not ever going to happen. Now if we were all smart, we'd wait to make reservations of any kind until they released the rates. The fewer reservations they have for a certain time period the more rooms they release and the lower the discount. I'm not one of the smart ones, I always book first, then look for the discount! I'm also probably one of the few that hope they don't release the late summer rates until after December. We want to go back and get one more use on our AP's but I can only handle one trip planning at a time! Good luck to all on getting your discounts!
 












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