Finding Lost PhotoPass Photos?

[egritz]

Anyone know where to go (from home) to have Disney Look for lost photos? I don't really have a lost photo, just a ride photo that refuses to load into my account. The link on the website is broken
https://disneyland.disney.go.com/faq/photopass/photopass-lost-media/

 

[SeiterClan]

Anyone know where to go (from home) to have Disney Look for lost photos? I don't really have a lost photo, just a ride photo that refuses to load into my account. The link on the website is broken
https://disneyland.disney.go.com/faq/photopass/photopass-lost-media/

Email them at disneyphotopass_support@waltdisneyworld.com
Be as specific as possible about date, time, location, what people in the picture are wearing, etc. They were super helpful when my hubby forgot to get a good pic of the whole code for one of our GOG ride pics & they found it!

 

[egritz]

thank you! i have the ride photo number, it just wont load

 

[Winnowill]

You can call the PhotoPass line, as well. I've had good success with that, and you don't have to wait and hope that they get back to you. The number is (714) 520-7106.