FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[ibelieveinmagic]

I am trying to find an answer for this, i am trying to book my fastpasses and it's telling me i can only book 1 per day at Epcot, AK, and HS, is this a new thing?

 

[hiroMYhero]

I am trying to find an answer for this, i am trying to book my fastpasses and it's telling me i can only book 1 per day at Epcot, AK, and HS, is this a new thing?

You book one FP and Confirm; return and complete your booking for the day.

Tiered parks DHS and Epcot - you can book 1 Tier 1 and then 2 Tier 2s, OR, 3 Tier 2s.

 

[ibelieveinmagic]

I,m doing something wrong and i can't figure it out it keeps saying i can only pick 1, if i choose from the tier 2 it still wont let me book it and says i already have picked something/ If you can help i will GREATLY appreciate it!!

 

[hiroMYhero]

I,m doing something wrong and i can't figure it out it keeps saying i can only pick 1, if i choose from the tier 2 it still wont let me book it and says i already have picked something/ If you can help i will GREATLY appreciate it!!

I only use the app, so, from the FP area of the app, what are you actually showing FP-wise for that specific day?

 

[ibelieveinmagic]

For example, i have Soarin, on DEC. 31 i want to book Nemo too but it says i have already picked something for that day?

 

[ibelieveinmagic]

I think I'm missing something somewhere I can't figure it out!

 

[hiroMYhero]

I think I'm missing something somewhere I can't figure it out!

Check the timing of Soarin'.

Your Tier 2s cannot be within an hour of Soarin' - can't overlap at all.

The system is working fine. I went on to check and was able to book Soarin', Nemo, and Figment for a party of 4 for tomorrow.

 

[ibelieveinmagic]

Thank you so much!! It was the overlapping of time!!

 

[travelingmom4]

I just linked my ticket purchase from undercover t. On my disney experience. I purchased a ticket for my mom as well. So she is part of my family and friends but her and my oldest son say that the ticket is non transferable. So I called cm at disney, she says it's because they have their own Disney accounts (which they do) and have them go into their accounts and reassign them to my name. This is so I can book us all fastpasses. So when my mom did this (haven't had my son do it yet) it indeed was reassigned and now shows my name. So it looks as though I have two tickets and she doesn't have any. Can I book fastpasses just the same? Do I need to eventually reassign hers back to her? I'm nervous I'm going to start reserving fastpasses and then not be able to in prime time trying to figure this out! Any help would be much appreciated!! This thread rocks!

 

[hiroMYhero]

Can I book fastpasses just the same?

No. Reassign the tickets so each person who needs FPs has a ticket linked to them.

You can reassign them yourself from the My Reservations area of your MDE Home page.

 

[Cluelyss]

OK, usually I'm pretty good at this stuff, but can't figure out what I'm doing wrong.....

I have a three night on site stay booked for December, for myself, my husband, and my two children. I have an annual pass that will expire prior to the stay, that I have not yet renwed. The rest of my family has individual tickets purchased separate from the reservation. I just tried to book fast passes for the three of them, and it is only giving me a 30 day window. It was my understanding that I cannot book for me yet, as the expiration date of my AP does extended into the stay. But why would I not see a 60 day window for the three of them?

I just linked everything today, and have tried logging out and logging back in - but normally the reservations and tickets link immediately, right?

The only thing I can possibly imagine is that I am the lead guest on the reservation, and I'm not including myself in the fast pass party..... Would that even matter?

Open to any and all suggestions!!!

 

[hiroMYhero]

OK, usually I'm pretty good at this stuff, but can't figure out what I'm doing wrong.....

I have a three night on site stay booked for December, for myself, my husband, and my two children. I have an annual pass that will expire prior to the stay, that I have not yet renwed. The rest of my family has individual tickets purchased separate from the reservation. I just tried to book fast passes for the three of them, and it is only giving me a 30 day window. It was my understanding that I cannot book for me yet, as the expiration date of my AP does extended into the stay. But why would I not see a 60 day window for the three of them?

I just linked everything today, and have tried logging out and logging back in - but normally the reservations and tickets link immediately, right?

The only thing I can possibly imagine is that I am the lead guest on the reservation, and I'm not including myself in the fast pass party..... Would that even matter?

Open to any and all suggestions!!!

As long as everyone is listed on the onsite reservation, they do have the 60-day booking window.

There is now a bit of a lag time for the system to recognize an onsite stay. It took a little less than an hour for another DISer to have her complete booking availability the other day after she linked an onsite stay.

I would check in a few minutes.

 

[travelingmom4]

No. Reassign the tickets so each person who needs FPs has a ticket linked to them.

You can reassign them yourself from the My Reservations area of your MDE Home page.

Thank you, am I still going to be able to get everyone fast passes though? Even though there's says non-transferable? I'll reassign, that didn't sound right to me!!

 

[hiroMYhero]

Thank you, am I still going to be able to get everyone fast passes though? Even though there's says non-transferable? I'll reassign, that didn't sound right to me!!

Yes. The non-transferable just means you can't switch around tickets after the first usage.

As long as you can see everyone with tickets, you can book FPs for them.

 

[travelingmom4]

No. Reassign the tickets so each person who needs FPs has a ticket linked to them.

You can reassign them yourself from the My Reservations area of your MDE Home page.

I think I figured it out, thank you for your help!!!! One more question, do I need to link the tickets on my phone as well as my computer?

 

[hiroMYhero]

No. You login to your MDE app and everything shows up. It doesn't matter where you do the linking, it shows up on your account.

 

[Cluelyss]

As long as everyone is listed on the onsite reservation, they do have the 60-day booking window.

There is now a bit of a lag time for the system to recognize an onsite stay. It took a little less than an hour for another DISer to have her complete booking availability the other day after she linked an onsite stay.

I would check in a few minutes.

Thanks, eventually it worked! I was driving myself crazy trying to figure out what I was doing wrong!

 

[travelingmom4]

Booked my fastpass last weekend. Started with the hard to get fastpasses. After I got them, all easily, all around the times I needed, I switch to day by day to complete. Being organized does help. Good luck!

So is this how it still works? I can jump day to day before I fill up 3 in each of my days in order? I'd love this, if it still is indeed the case!!?? Hoping I won't loose any when I jump from day to day though?

 

[hiroMYhero]

So is this how it still works? I can jump day to day before I fill up 3 in each of my days in order? I'd love this, if it still is indeed the case!!?? Hoping I won't loose any when I jump from day to day though?

You can't lose any because you confirm each individual FP before you move to your next priority ride.

If you don't confirm then you don't have a FP. Complete the booking steps before moving to another ride whether it's in the same park or another park.

 

[mcurrence]

Hi All! Planning a short trip to Epcot Feb 2-4 and staying at the Poly so my fastpass selection is quickly coming up We'll be at Epcot on Friday so hoping for low crowds. We've never used FP for Epcot so I was thinking of choosing my Tier one for Frozen..one of my daughter has her heart set on Test Track..does anyone have any experience using the single rider line? My girls will be 8 and 10...can someone explain how it works and if you would feel comfortable using it at this age? Thanks!