Fastpass Enforcement coming?

[housemouse]

That would be my primary concern too, but it is possible that they would add a second layer of authentication. Perhaps they'd require ID for RFID purchases, though that would defeat the card-less aspect. Or perhaps they'd have guests select a PIN when checking in that would be required in authorizing room charge transactions. That would be simple enough to code into POS systems and the physical equipment is already in place.

Requiring ID for purchases wouldn't stop skimmers from obtaining your credit card info from the chip. I don't walk around now unless my cards are in protective sleeves. There's no way I'm walking around with credit card info just hanging on my arm for an identy thief to skim.

 

[doconeill]

Requiring ID for purchases wouldn't stop skimmers from obtaining your credit card info from the chip. I don't walk around now unless my cards are in protective sleeves. There's no way I'm walking around with credit card info just hanging on my arm for an identy thief to skim.

Disney doesn't put credit card numbers on KTTW cards, I don't expect them to put it on the bands. The number only refers back to the room account. So at best they could go on a Disney spending spree (not that that is a good thing) but once you check out, it's done.

 

[housemouse]

Disney doesn't put credit card numbers on KTTW cards, I don't expect them to put it on the bands. The number only refers back to the room account. So at best they could go on a Disney spending spree (not that that is a good thing) but once you check out, it's done.

Thanks. I thought the cc# was on the KTTW card. That's a big relief to know it's not. If it was embedded into the wrist bands that would end Disney trips for us. Not even the Mouse would be worth the security risk to me.

 

[origin62]

No it's really not what it is all about. It is what many have made it about. When you consider what information Disney has and what Disney has said it really boils down to a couple of things. First they know how many FP's they give out a day. Secondly they know how many FP's are used a day. That's about it. I mean I guess they might monitor number of FP's used per hour during the day but I really don't remember there being a gate that counts people at any FP entrance (I certainly could be wrong about this). If they did have a way to monitor FP's rides per time slot they could compare that to time issued and attempt to adjust the number they issue to account for late returns but I am now after thinking about it sure they they can even do that.

I think it all comes back to how many they issue vs how many are used a day and they have determined that the number used is too low so they are going to experiment with enforcing the return times. In their minds if the usage percentage is increased then they have more guests waiting in lines for less time hence they spend more time eating, snacking and shopping.

Based on the information they actually have (or seem to have based on my observations and others) it seems the only thing they can truly determine is the percentage of FP's used a day over the number issued a day and they want to increase that percentage.

You are right, they know exactly how many FPs are issued each day. They also know, by hour, how many are used. They have studied how many are being used outside of the designated window, and the impact that has on operations. That is one reason they are moving toward enforcement.

Some also speculate that Disney is preparing guests for the NextGen/Xpass implementation (by holding them to their FP times). This seems like a reasonable guess, too.

 

[Mich Mouse]

Posting my experience here- at MK for the last two days and have been using FP later than scheduled. (here with a three year old- due to naps it's unavoidable)
I have been told each time that I should try to return at the correct time as the policy will be changing. They are issuing warnings.

This is not a welcome change for the parents of nappers.

 

[origin62]

In case you are serious, then you just wouldn't take the Fast Pass. You would either get in the stand-by line, or ride another ride and come back for a later Fast Pass. Easy Peasey.

mm, last night, as we were entering an attraction in the MK, the FP greeter stopped the person in front of us, and explained that her FPs had "expired" (it was about 8:30pm, and apparently her passes were from sometime that morning.) So the CM explained about March 7, etc., and of course, asked the guest to proceed and enjoy the ride.

The guest replied: "But what if I have dinner reservations, and the FP window is at the same time? What am I supposed to do?" To which the CM replied, bluntly but politely: "Then you wouldn't get a FP for that attraction."

The guest was completely baffled. Of course there were now 40 people behind her waiting to go through the line... We thought the CM handled it perfectly.

 

[doconeill]

You are right, they know exactly how many FPs are issued each day. They also know, by hour, how many are used. They have studied how many are being used outside of the designated window, and the impact that has on operations. That is one reason they are moving toward enforcement.

Some also speculate that Disney is preparing guests for the NextGen/Xpass implementation (by holding them to their FP times). This seems like a reasonable guess, too.

Disney does not track usage information every day. In fact, they rarely do it at all. Normally, they are tossed in a box for disposal - they probably don't even count them then. And they certainly can't tell from that when they were used, only that they were.

They have occasionally spot-checked, and several months ago they did the experiment at a few rides, where they got an idea of how many were used late and for what reasons. But other than that most of the usage patterns are more anecdotal.

But pretty much every news site since August that reported on the possibility of this change also reported that it was in preparation of the upcoming system...as did several CMs when they were first told of the change, prior to the widely-distributed memo.

 

[origin62]

Disney does not track usage information every day. In fact, they rarely do it at all. Normally, they are tossed in a box for disposal - they probably don't even count them then. And they certainly can't tell from that when they were used, only that they were.

They have occasionally spot-checked, and several months ago they did the experiment at a few rides, where they got an idea of how many were used late and for what reasons. But other than that most of the usage patterns are more anecdotal.

But pretty much every news site since August that reported on the possibility of this change also reported that it was in preparation of the upcoming system...as did several CMs when they were first told of the change, prior to the widely-distributed memo.

You are absolutely incorrect. They most definitely do track FP distribution and usage, down to the hour. Not by manually counting the collected FPs (that would be stupid). They count the number of people flowing through the queue, and then allow some variance for No Strings, scooter-users, etc.

 

[KellyNY]

Disney does not track usage information every day. In fact, they rarely do it at all. Normally, they are tossed in a box for disposal - they probably don't even count them then. And they certainly can't tell from that when they were used, only that they were.

They have occasionally spot-checked, and several months ago they did the experiment at a few rides, where they got an idea of how many were used late and for what reasons. But other than that most of the usage patterns are more anecdotal.

But pretty much every news site since August that reported on the possibility of this change also reported that it was in preparation of the upcoming system...as did several CMs when they were first told of the change, prior to the widely-distributed memo.

There are ways to toss late FP with others and still mark it in some way, also at some point they could empty box more then once a day and simply see that there are FP in a wrong time frame. I am not saying this is how it was but it is pretty simple to do and while they may not know picture by hour, they can see how many were late per day.

 

[doconeill]

You are absolutley incorrect. They most definitely do track FP distribution and usage, down to the hour. Not by manually counting the collected FPs (that would be stupid). They count the number of people flowing through the queue, and then allow some variance for No Strings, scooter-users, etc.

We are apparently now talking about two different things, but your original implication is that they were tracking how the FPs were used, not just the number of people using that queue.

Yes, they do track how many people move through the queue. But not how the Fastpass itself was used. They don't know if it was an on-time Fastpass, a late Fastpass, a Rider Switch pass (which could include one or two additional people, and therefore look inflated), a re-entry pass, a premium VIP tour, etc.

And that is only at an attraction that have a different entry counter for the Fastpass line (which I believe is most, but not all).

 

[doconeill]

There are ways to toss late FP with others and still mark it in some way, also at some point they could empty box more then once a day and simply see that there are FP in a wrong time frame. I am not saying this is how it was but it is pretty simple to do and while they may not know picture by hour, they can see how many were late per day.

Saying it can be done, and it actually being done are two different things

Sure, it could be easy to do, but there doesn't appear to be anybody doing it. The CM actually taking the FPs rarely even look at them.

 

[disneydiva1313]

Hmmm...I always thought you had to be within the fast pass time frame, or you were just out of luck...never knew any different. Oh well...I'm used to it already.

 

[origin62]

We are apparently now talking about two different things, but your original implication is that they were tracking how the FPs were used, not just the number of people using that queue.

Yes, they do track how many people move through the queue. But not how the Fastpass itself was used. They don't know if it was an on-time Fastpass, a late Fastpass, a Rider Switch pass (which could include one or two additional people, and therefore look inflated), a re-entry pass, a premium VIP tour, etc.

And that is only at an attraction that have a different entry counter for the Fastpass line (which I believe is most, but not all).

I didn't imply anything. I said that Disney knows exactly how many FPs are distributed and used each hour. You are incorrect again. If they know that 1,000 FPs were issued with a return time of 2:00-3:00pm, and then they see that 1,350 people moved through the FP queue during that time, then they know that people have used their FPs outside of their window.

 

[doconeill]

I didn't imply anything. I said that Disney knows exactly how many FPs are distributed and used each hour. You are incorrect again. If they know that 1,000 FPs were issued with a return time of 2:00-3:00pm, and then they see that 1,350 people moved through the FP queue during that time, then they know that people have used their FPs outside of their window.

Only if everyone of those 1,350 used a Fastpass, which is not the only reason people may have moved through that entry point, as I pointed out.

 

[KellyNY]

Saying it can be done, and it actually being done are two different things

Sure, it could be easy to do, but there doesn't appear to be anybody doing it. The CM actually taking the FPs rarely even look at them.

We weren't there every single day. I do not say they were doing it all the time but just like they were asking for reasons why people were late for their research, very possible that they were actually marking FP as well at some point.

 

[finnster77]

You are right, they know exactly how many FPs are issued each day. They also know, by hour, how many are used. They have studied how many are being used outside of the designated window, and the impact that has on operations. That is one reason they are moving toward enforcement.

I call B.S. here.
Unless something has recently changed, the CM gathering the fastpasses are not separating the late ones from the others. They're clutching them all together. Even if they wanted to, they couldn't separate them later.

 

[origin62]

Only if everyone of those 1,350 used a Fastpass, which is not the only reason people may have moved through that entry point, as I pointed out.

And, as I pointed out, when looking at the FP numbers, they allow for variables such as No Strings and scooter-users.

 

[origin62]

I call B.S. here.
Unless something has recently changed, the CM gathering the fastpasses are not separating the late ones from the others. They're clutching them all together. Even if they wanted to, they couldn't separate them later.

They don't need to count the paper FPs. They can see how many people are passing through the queues at each attraction. That tells them how, and how many FPs are being used.

 

[doconeill]

And, as I pointed out, when looking at the FP numbers, they allow for variables such as No Strings and scooter-users.

But unless they are also getting exact counts of them, which they don't, they can only go by averages - which does not necessarily yield an accurate count either.

Going by the entry counters can only yield some ideas of what is going on, but not provide good accuracy as things can vary each day.

 

[mesaboy2]

I didn't imply anything. I said that Disney knows exactly how many FPs are distributed and used each hour. You are incorrect again. If they know that 1,000 FPs were issued with a return time of 2:00-3:00pm, and then they see that 1,350 people moved through the FP queue during that time, then they know that people have used their FPs outside of their window.

Hey look, my patience is back for a short time.

Your example is simplistic, and therefore your conclusion incorrect. If 1,000 FPs are issued with a return time of 2:00p - 3:00p, then it is logical to assume that the same number is issued during the next window, which is not 3:00p - 4:00p, but 2:05p to 3:05p. That means it is possible to have 2,000 people show between 2:05p and 3:00p and be completely within their window. In fact, to take this example to its extreme, as many as 12,000 people could show up in a particular 5 minute window and be perfectly legal--before or after March 7--to any and all posters in this thread.