fastfloors.com??

[janey99]

Anyone here ever use or hear of "fastfloors.com"?

They seem to have ridiculously low pricing for floor and wall tile of all description, but internet reviews range all over the place, from "I love this company they are super" to "they suck bigtime and are fraudsters."

They are located in Florida, if that helps.

Please, if anyone knows anything, I'm interested to hear it.

Thanks,

Jane

 

[msmayor]

Anyone here ever use or hear of "fastfloors.com"?

They seem to have ridiculously low pricing for floor and wall tile of all description, but internet reviews range all over the place, from "I love this company they are super" to "they suck bigtime and are fraudsters."

They are located in Florida, if that helps.

Please, if anyone knows anything, I'm interested to hear it.

Thanks,

Jane

Don't know anything, but if I saw "ridiculously low pricing" my instinct would be to stay away.

If it sounds too good to be true....

 

[cm8]

Hi, here is what I found out about fastfloors.com
on the bbb, they have an A- rating............http://www.seflorida.bbb.org/Business-Report/Fast-FloorsCom-20000516 hope that helps
but here is a breakdown of the complaints...
The following grid displays the number and responses to complaints over the last 36 months:
No. of Cmpl Type of Response
0 Making a full refund, as the consumer requested
1 Making a partial refund
30 Agreeing to perform according to their contract
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered
3 Unassigned
34 Total

 

[distherapy]

We have used them a couple of times and had no trouble. The first time we bought hardwood and everything was great and super easy. The second time we bought tile and a couple of boxes were busted. I was ready for some red tape and trouble, but they couldn't have been nicer or quicker to respond.

 

[janey99]

Thanks everyone for your replies, especially Distherapy - it's so great to have even one firsthand experience.

Well, I went ahead and ordered some backsplash tile, so time will tell!

Jane