Fantastmic with a GAC?

jerseygirl81

DIS Veteran
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Aug 8, 2008
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Because of my ds20 disability we get a GAC. We skipped fantasmic our last couple of trips due to the extremely long line. He would not be able to wait in such a long line with such a big crowd of people. I looked into a fantasmic pkg for the night we will be there and the only rest good for us isn't available I will continue to check. I was wondering if we could use the GAC for fantasmic or is that only for wheelchair areas? Thanks, Linda :)
 
yes you can use GAC for fantasmic.

Here is how it is supposed to work, the last time I checked with higher ups.

you use the WC waiting area access on the left and proceed to the WC area and wait there until the seating starts. If it is to crowded and that is an issue you can ask to wait in the area behind the rope towards the TOT road.

Once load in starts is is still challenging, but it only typically takes 5 minutes.

unfortunatly there is a lot of varability of if this is followed.
 
I would either still try to get a Fantasmic package, use a touringplan to pick the least busy day or go to the later show if there are 2 shows. The second show is typically less busy.
yes you can use GAC for fantasmic.

Here is how it is supposed to work, the last time I checked with higher ups.

you use the WC waiting area access on the left and proceed to the WC area and wait there until the seating starts. If it is to crowded and that is an issue you can ask to wait in the area behind the rope towards the TOT road.

Once load in starts is is still challenging, but it only typically takes 5 minutes.

unfortunatly there is a lot of varability of if this is followed.
This is not what it sounds like - there is not really a separate, less crowded wheelchair waiting area.

Before they start letting people into the amphitheater area, there MAY be a place they are holding guests with wheelchairs to the left side.
That part may or may not happen, from what I know, depending on staffing. And, if you get there after they have started loading guests into the theater area, that holding area no longer exists. They typically start loading guests into the theater about one hour before the show.
But in fact, most guests with wheelchairs or mobility devices are disperced throughout the waiting line outside with the other guests. The reason for the 'wheelchair waiting are' is not to provide a less crowded place to wait, but to allow the CMs to get a head start on seating the guests with special needs who are waiting there, since seating them takes more time than for the other guests.

One they start loading guests into the show area, the waiting line disappears pretty quickly and it becomes just a slow moving, widely spaced line of guests moving into the show area. So, your best way to avoid waiting in line may be to just wait in the general area outside the line until they strt loading for the show. Within 10 - 15 minutes after they start loading, there usually is no line outside anymore.

The rest of what I am writing always happens.
Once the line states going in, everyone is mixed together in a slow walk into the actual theater area. There is no separate wheelchair line once they start letting people into the theater area - everyone is mixed in together walking in. That part is not really bad. Unless you are part of the first rush of people in, the people walking are fairly slow and spaced out since the space is huge.

Just about across from the Restrooms, which are on the right, there is a stroller drop off point. Other guests continue to the left and are directed toward a seating area by CMs. There is a steady stream of guests and the CMs doing seating just keep directing them forward until they are directed to an actual row to sit in.

Just after the stroller drop off point, guests with wheelchairs a directed to stay to the right and finally come to a spot where other guests with wheelchairs are waiting, with a host/hostess CM at the front.
'Wheelchair waiting area' sounds much more than what it actually is.
It is not separated out with ropes or anything else. It is just a line of people waiting in line on the right side of the line of people who are walking in to the theater. The wheelchair line is directly behind the far right seating area, which is used for the Fantasmic meal packages. Toward the end of the line (depending on how long the line is), there is a kiosk on the right selling light toys and other small items.
We are usually waiting in that area for 15-30 minutes and during that time, many people cross the line. It can be people going and coming from the seating area to buy things at the kiosk. There are larger numbers of people crossing the line to get to and from the Meal Package seating area and bathrooms, snack bar or kiosk. CMs stand just outside the Fantasmic seating area, checking tickets to let people who have lift that area get back on. Depending on the numbers of people, they may be waiting in a
Line that crosses the wheelchair waiting area.
So, it is not a separate or undisturbed place to wait.

The reason for the wheelchair waiting area is that there are limited numbers of spots in the theater for guests who need wheelchairs. The host/hostess CM ask each guest if they need to stay in their wheelchair or can transfer and sit on a bench seat. We have already waited and hen we got to the front of the line gotten the next to last wheelchair spot, which meant only Peterson in the long line behind us could stay in their wheelchair. The rest would have to transfer to a bench or leave without seeing the show f they could not transfer.

The CMs make seat assignments and a CM leads a group of guests, following in a single file line to that seating area. Sometimes that following line can be very long - 2 or 3 guests with disabilities, plus their parties following a single CM at the front.
The CM will lead you through the line of guests in the actual theater area - don't know how to explain it better, but the main line of people filing in for seats will be to your left and to your right will be people trying to cross the line to get back from bathroom, snack bar, etc. So, the walk in is not exactly easy either. On the way, they 'drop off' some of the guests at the handicapped seating area that specific group is going to. During the handoff of that group of guests to the CM for that area, the rest of the line is waiting.

The handicapped seating area is in the back 3 rows of seating in the theater. The very back row is spaces to park a wheelchair or ECV with short benches separating every 2 spots between them for a companion for each wheelchair space. The 2 rows in front of that are handicapped seating and are used by the rest of the wheelchair party guests, the people who were able to park their wheelchair/ECV and sit on a bench or those with GACs who have other needs and want to be located near the rear of the show.

So, yes, GACs can be used for that seating area, but may not be particularly helpful for the process of getting into the theater and getting seated.

There is a link in post 3 of the disABILITIES FAQs thread to a thread about Fantasmic which has some pictures that might help you to visualize everything.

Even if your son can walk, you may want to think about getting a wheelchair for him for Fantasmic. Having a wheelchair doesn't give any advantage with getting in or with seating (in fact, you will wait longer to be seated). But, it does provide a bit of separation from the other guests while in line.
 
Fantasmic is always a challenge for us. We have been told many things by many different Cms and each time we get something different. The last we we went we asked about our GAC about 2 hours before the show. A Cm that was at the entrance told us that they would be be taking wheelchairs in a different entrance and told us to be on the side of beauty and the beast one hour before fantasmic. We lined up in that location with about 20 or 30 other people ( most in wheelchairs). After waiting for a while a Cm comes out and tells us that he laready took back a group of chairs and that we would all have to use the regular entrance.
We have also been told to go under the rope to get out of the crowd and wait , but as soon as they open the line the crowds come running.
It seems that the dinner package is one of the best and most reliable ways to go.
 

Fantasmic is always a challenge for us. We have been told many things by many different Cms and each time we get something different. The last we we went we asked about our GAC about 2 hours before the show. A Cm that was at the entrance told us that they would be be taking wheelchairs in a different entrance and told us to be on the side of beauty and the beast one hour before fantasmic. We lined up in that location with about 20 or 30 other people ( most in wheelchairs). After waiting for a while a Cm comes out and tells us that he laready took back a group of chairs and that we would all have to use the regular entrance.
We have also been told to go under the rope to get out of the crowd and wait , but as soon as they open the line the crowds come running.
It seems that the dinner package is one of the best and most reliable ways to go.
Bummer that you waited there and then were sent to the regular entrance anyway.
From what I know, that entrance is often NOT used because it requires extra CMs to staff and take people thru the backstage area to the theater.

The reason for using the entrance is not to provide a less busy waiting spot, but to give the CMs a head start on seating guests with special needs. As you found out, once entry into the seating area has started, they no longer use the area ( because they are starting to seat people with special needs from the regular entrance).
 
We've only watched F! once. It was back when F! was showing every night and rarely filled up. We walked up maybe 20 minutes before the show and got lucky that there were still seats. We asked the CM if there was somewhere in particular that we should go with our GAC because I wanted to be sure we could leave quickly if our DD was getting agitated (she was younger at the time and back then she could be unpredictable in the evening). The CM had us sit in one of the back accessible areas that was totally empty. It must have been a really unusual night for that area to be empty and no way would I count on that happening again just like these days I wouldn't necessarily count on walking in 20 minutes before the show unless one of the planning sites (I'm partial to easywdw.com) says it'll be slow night and even then I'd have a backup plan for an alternate activity just in case.

We're going to try to get in to F! in August. I booked the F! Dining Package. I don't think I'll try without it going forward.

Do you mind me asking why only one of the F! restaurants will work for you? What about the other 2 won't work? Maybe we can offer suggestions for how to make them work.
 
Would guests in wheelchairs be better off taking the dining package?

Thanks so much.
 
/
On our last trip (2010) we really wanted to do Fantasmic, but where unsure of the logistics of it with our sons GAC. We where relieved to find out it was smoothly handled and we waited in a much less crowded area. They had us go in a gate a bit below where everyone else went in for fantasmic and wait with the wheelchairs and the people who had the fantasmic dining package. We where actually the first in line that night and they Cast Members let our son ( he was 12 at the time and has Aspergers) help them direct the exiting traffic to the gate. He stood there and told them where to go and to have a magical day etc.. He had the best time ever and the cast members did a great job helping to keep him calm when the area got a bit more crowded than he likes.
 
On our last trip (2010) we really wanted to do Fantasmic, but where unsure of the logistics of it with our sons GAC. We where relieved to find out it was smoothly handled and we waited in a much less crowded area. They had us go in a gate a bit below where everyone else went in for fantasmic and wait with the wheelchairs and the people who had the fantasmic dining package. We where actually the first in line that night and they Cast Members let our son ( he was 12 at the time and has Aspergers) help them direct the exiting traffic to the gate. He stood there and told them where to go and to have a magical day etc.. He had the best time ever and the cast members did a great job helping to keep him calm when the area got a bit more crowded than he likes.
Were you at a second show?
 
Would guests in wheelchairs be better off taking the dining package?

Thanks so much.


Personally, we only go to Fantasmic with the package now. They tell you to be there no later than 30 minutes...we usually get there 45 minutes in advance. I would advise to use the restroom before going in. We usually buy snacks to have on hand as well.

Anyway, they've tinkered with the location of the entrance and the location of the seating over the years, but suffice it to say that there is a roped off area just for dinner package guests. Wheelchair seating is in the last row in the back...like Sue said there are spots marked for chairs and then some benches right near there. If you have a large party you may need to have some of them sit in front of you.

The nice thing for us is the reserved seating part. We don't have to wait in the big line, and we do get there early but generally it avoids the big crush of people. The downside is the fixed price cost. We had a delicious (and huge) early dinner at Mama Melrose, and I think it ran $150 for four people. It was a great deal for my husband because he's a big eater, but DD was full after her appetizer.

Mary
 
Personally, we only go to Fantasmic with the package now. They tell you to be there no later than 30 minutes...we usually get there 45 minutes in advance. I would advise to use the restroom before going in. We usually buy snacks to have on hand as well.

Anyway, they've tinkered with the location of the entrance and the location of the seating over the years, but suffice it to say that there is a roped off area just for dinner package guests. Wheelchair seating is in the last row in the back...like Sue said there are spots marked for chairs and then some benches right near there. If you have a large party you may need to have some of them sit in front of you.

The nice thing for us is the reserved seating part. We don't have to wait in the big line, and we do get there early but generally it avoids the big crush of people. The downside is the fixed price cost. We had a delicious (and huge) early dinner at Mama Melrose, and I think it ran $150 for four people. It was a great deal for my husband because he's a big eater, but DD was full after her appetizer.

Mary

Thank so much for this really useful info. Could you clarify one thing, please? For guests in wheelchairs who do take the Fantasmic Dining Package, will they be seated in the special reserved section for package holders, or will they be sent to the back of the theatre where other guests using wheelchairs and ECVs sit? I'm just trying to figure out if the dining package gets a person better wheelchair-accessible seating than does waiting through the long line-up.

Thanks so much for all of your help!
 
Thank so much for this really useful info. Could you clarify one thing, please? For guests in wheelchairs who do take the Fantasmic Dining Package, will they be seated in the special reserved section for package holders, or will they be sent to the back of the theatre where other guests using wheelchairs and ECVs sit? I'm just trying to figure out if the dining package gets a person better wheelchair-accessible seating than does waiting through the long line-up.

Thanks so much for all of your help!

When we've done the Fantasmic Dining pkg with my mom, who uses and ECV, we've always been seated at the very top on the right hand side (in the pkg area, but in the top row).
 
Thank so much for this really useful info. Could you clarify one thing, please? For guests in wheelchairs who do take the Fantasmic Dining Package, will they be seated in the special reserved section for package holders, or will they be sent to the back of the theatre where other guests using wheelchairs and ECVs sit? I'm just trying to figure out if the dining package gets a person better wheelchair-accessible seating than does waiting through the long line-up.

Thanks so much for all of your help!
This might help - it's a map by a poster named Robo that shows the Fantasmic area. Some of the specifics might have changed - specifically, the pathways and the vegetation, but the seating is the same.

Fantasmic-BE-CU-052009.jpg


The dinner package area is on the far right as you face the stage and goes all the way from the front row to the top row.
He marked it as general seating or dinner package seating because it can be either. If it is not full or not expected to be filled with dinner package guests, CMs will start seating general guests there after a certain time.

The wheelchair seating is the whole top row, across the whole theater, including the dinner package area. So, if you are using a wheelchair or ECV and are in the dinner package, you will be in the top row in the right side sections.

Guests with mobility devices who are not in the dinner package can be placed anywhere. For one show, we were at the very last possible seat on the left side. That was a very busy night and we had gotten in line about 45 to 50 minutes before the show was to start. It was different viewing from there, but not bad.

The earliest guests with mobility devices will be seated nearer the middle, and they spread out from there. (there are also a very few accessible seats in the front row).
Guests who are part of the dinner package have the option of choosing to sit in the general seating area if there are seats left that they feel would give a better view. That works for guests walking in, but not so well for guests with mobility devices. Most often when dinner package guests arrive, there will already/still be a line of guests with mobility devices waiting to be placed. Since those who arrived earliest we placed in the middle seats, there may not be a chance to get better seating.
 
The whole last row of the theater is wheelchair/ECV seating. There are empty 'parking spaces' to park the ECV/wheelchair with one seat designated for a companion for each wheelchair/ECV parking spot.
One person in your party will be able to sit next to the wheelchair and the rest of your party will be directed to sit in the 1-2 rows marked with blue paint directly in front of the wheelchair row.
Here's a picture that shows the set up. The blue outlined areas on the ground are the 'parking spots' and the small benches are for a companion to sit. The benches sit 2 (possibly 3, if small) and are set up so one seat on that bench is for the wheelchair to the right of the bench and one seat for the wheelchair to the left.
2590PA150544.JPG
 
I no longer book the dinner package. Last year we did and when we got there all of the dinner package WC spots were full, we arrived 45 min prior to the show. They then had to struggle to get us a spot. It was a NIGHTMARE!! I talked to a CM at guest services and the explained that when the dinner packages are book they do not have any way of knowing how many WC they will have.
 
We have done it the past few times and my son is in a wheelchair and to make life easier, we just do the Dining Package. If your are on the Dining Plan its a good deal.
 
Yes, cause he helped direct the traffic leaving the first showing.
Yes, I read that and wanted to make sure I read it correctly.

I think they may use that entrance/quieter waiting area more for the second show than the first show. The time between the 2 shows is fairly short to get everyone out of the first show, pick up all the trash (there is a lot) and get people in for the second show.

That waiting area is used to allow them to get a start at seating guests with disabilities/special needs. Once they start seating guests, they have no need for it any more, so all guests enter thru the regular entrance together.
 
What concerns do you have about a particular FP restaurant? We have done them all and while they all have their pros and cons....they all are great about working with any special needs such as special diets to try to accommodate everyone. Also, keep checking back to see if a better choice will open up for you. This happens frequently.
 
fantasmic is one of my favorite shows and we always get there early and relax before the show starts-- and pray it doens't rain
 

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