I'm glad to hear people are having a pleasant experience with the sitters. I must say that when I called twice to get childcare for my sister kids, I was really turned off by the lady who answered the phone, she did'nt answer in a nice professional way, sounded more like she was at home and I was disturbing her rest, and imo sounded more like Cinderella's evil stepmother than a Fairy Godmother! If that's the company's way of answering the phone, I'm sure they've turned alot of people away. We decided against using there service for this reason, the lady just sounded evil. Although I know she most likely was'nt one of the sitters, it was just a turn off. Glad to hear that people enjoy there service, good reviews may change our minds next time if my sister needs childcare.