Experience with Disney combining two resort reservations?

Mainsail Minnie

Momketeer
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Jul 28, 2019
Messages
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Has anyone ever had Disney combine two separate resort reservations (for the same resort & room category) into one single reservation? I'm talking about when the reservation approaches, not at the time of initial booking. Here is my situation:

We have a 3-night Disney cruise booked for late December, and two nights at Wilderness Lodge booked post-cruise. That would be great if it happens, but I have concerns over whether that cruise will happen, or happen normally (we wouldn't be able to cruise if a blanket 14-day quarantine requirement for everyone who has left the country was in effect, for example.) So I think I'm going to book 3 more nights at Wilderness Lodge in the same category as a back-up, in case the cruise doesn't work out. If only the resort stay happens, I would really prefer not to do a split stay for a 5-night trip.

I'm assuming there will be no additional availablility at Wilderness Lodge once I know what the travel situation will really be, as availlability is extremely limited even now. I'm wondering if anyone has had experience with Disney combining two reservations into a single stay, upon request.

Please let's not turn this into a debate about COVID & what travel will be like in December- I'm really just asking a technical question here- thanks so much!
 
I have done split stays (same resort/room category) and have not been able to combine them into one stay. I think you have a few options - 1) if the cruise does not happen, see if all 5 nights are currently available, modify one reservation to those 5 days, cancel the other reservation, 2) if all 5 nights do not appear to be available, call WDW (or your TA) and ask if a Guest Services CM can modify one reservation to 5 nights and cancel the other reservation. 3) if option 1 or 2 do not work, simply keep things as is, note that you have a continuing reservation on reservation #1 (ask the phone CM to note this for you) and go to the front desk when you check-in for your first reservation to let them know you have a continuing reservation - they will do their best to keep you in the same room. I've done this twice and have never had to switch rooms.
 
I'm in the same boat (pun, totally intended!) for a 3-night in November. Not knowing what that might look like by then, I just went online and extended my resort stay by three nights prior to the original booking. If the cruise happens, I'll modify back down to the original resort dates and if not, we'll just use the 3 cruise nights at the resort. Easy Peasy! :sail:
 
As mentioned, For some odd reason Disney can’t do that. I’ve had it noted on my res as a continuing stay, confirm it at check in, and again I stop by the desk on my way back to my room the last night before “new” reservation to confirm again that I can keep the same room.
 

I'm in the same boat (pun, totally intended!) for a 3-night in November. Not knowing what that might look like by then, I just went online and extended my resort stay by three nights prior to the original booking. If the cruise happens, I'll modify back down to the original resort dates and if not, we'll just use the 3 cruise nights at the resort. Easy Peasy! :sail:
Be careful. The reason I'm considering booking two reservations is that Disney doesn't easily drop nights off of reservations the way most hotels will. The reservation for the shorter amount of nights would have to show up as currently available in their system for them to change it to a three night reservation for you. Otherwise, you would either have to pay for your entire current reservation, or cancel the whole thing.
 
I'm in the same boat (pun, totally intended!) for a 3-night in November. Not knowing what that might look like by then, I just went online and extended my resort stay by three nights prior to the original booking. If the cruise happens, I'll modify back down to the original resort dates and if not, we'll just use the 3 cruise nights at the resort. Easy Peasy! :sail:

I concur with Mainsail Minnie on this. It's not as easy peasy as it sounds. If your room isn't in inventory for the shorter stay, they won't just automatically modify your reservation. Be prepared to either book whatever is available for that shorter stay or try to get guest services to do the modification for you.
 
I've had this situation happen a couple times. The first, we were only going to go for 4 nights, but plane tickets were much cheaper if we stayed the extra two days. So, even though we were spending more on the hotel, we were getting cheaper airfare. Hey, more days at Disney is better anyways. Lol. We just told them when we arrived what was going on, they put it in the notes and told us someone would contact us if we would ever need to change rooms. We didn't have to.

The second trip was kind of a special circumstance... we were staying at CBR, first five nights in a standard view room, last two nights in a Pirate room. We arrived a week before Hurricane Irma hit, so when we checked in, the CM offered us to have a preferred room for the whole stay instead of having to switch rooms. Even though we kind of wanted to stay in the Pirate rooms, we decided that it would be nice to not have to switch rooms at all. We ended up not even staying for the last two nights because we evacuated Friday morning to start the long VERY LONG drive back to Chicago. Irma hit Sunday, Disney gave us a refund for those last two nights in the Pirate room, so it was actually a pretty cheap stay.

Long story short, I think it really depends on the situation at hand. I don't know why Disney, or any other hotel company for that matter, would see that you have two separate reservations and cancel one for any reason. If they know you're going to pay for it, they want that money.
 
As mentioned, Disney can't simply combine two reservations into one. You'd have to modify one of the existing reservations to encompass all 5 nights and cancel the reservation you did not modify. It would be subject to availability, so no guarantees this can be done.

If they can't do that, you would just have a continuing reservation. As mentioned, I would call and have it noted on your reservation that its continuing and have them cross-reference the confirmation numbers in each reservation. We have done this in the past and when we checked in for the first reservation, they were able to confirm we'd remain in the same room for our second reservation which allowed us to unpack and get settled. On the morning of our second reservation, I just had to call to "check in" which took 2 minutes, and there were no issues.
 
You could always add "Continuing Reservation" to the second. Make sure both reservations are titled the same (same lead guest and name written the same).
 
I concur with Mainsail Minnie on this. It's not as easy peasy as it sounds. If your room isn't in inventory for the shorter stay, they won't just automatically modify your reservation. Be prepared to either book whatever is available for that shorter stay or try to get guest services to do the modification for you.
Be careful. The reason I'm considering booking two reservations is that Disney doesn't easily drop nights off of reservations the way most hotels will. The reservation for the shorter amount of nights would have to show up as currently available in their system for them to change it to a three night reservation for you. Otherwise, you would either have to pay for your entire current reservation, or cancel the whole thing.

Thanks! I rethought the whole thing, anyway. I booked a 4-night at the Yacht Club, followed by a 5 night at Coronado. The Yacht Club will give that "Shippy" feel, if the cruise doesn't happen. Either way now, I'm comfortable. Cruise and Coronado or Yacht and Coronado. Better setup for us. Thanks again!
 
Be careful. The reason I'm considering booking two reservations is that Disney doesn't easily drop nights off of reservations the way most hotels will. The reservation for the shorter amount of nights would have to show up as currently available in their system for them to change it to a three night reservation for you. Otherwise, you would either have to pay for your entire current reservation, or cancel the whole thing.

Guest Services will almost always take the extra nights off for you if you need to shorten your stay. I have never had a problem doing this.
 












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