FAQs
Wait, I can use my Airmiles to get tickets for Disney and Universal? How do i do this?
EASY! You can redeem your Dream miles to get attraction tickets. You'll find them within the Events & Attractions section of the Dream Rewards
From there select Fun & Attractions -USA
Airmiles will send them out to you either thru Canada Post or a courier (this varies depending on time of year!) They ship from the Toronto area so, depending on where you live in the country, you should receive them within a week.
OK! Will I be able to attach these to my Disney account?
Of course you can! The tickets have come directly from Disney and you will easily be able to enter them into your account and assign them to anyone in your family & friends list.
Will I be able to book my Fast Passes with these tickets?
You sure can! If you're staying on site you'll be able to make FP+ 60 days before you arrive or if you're staying off-site at the 30 day mark. They will work the same as any other tickets.
Since we don't get Magic Bands delivered does this mean my tickets will need to be linked to the Bands we'll get when we check in?
Not really, think of your Disney Account (MDE) as a main vault where all of your important information is stored: room reservations, ADRs you've made for any meals, credit card for any charges you might make and any ticket media you have assigned. Your magic band is simply an access point to that vault, nothing is actually stored ON the band itself other than a link to everything in your account. If you have more than one band on your account they will ALL work interchangeably because they are all accessing your "vault" So if you want to mix it up and order different colour bands to match your outfits, have fun! If you have a ticket in your account ANY band will allow you to use that ticket.
I didn't get a ticket from Airmiles I have a certificate that says i need to exchange it for my ticket. I thought you said I was going to get a ticket, what's up with this?
OH, so you redeemed for a Canadian Resident Discounted ticket! Then yes, you will have one extra step to take before your ticket will actually let you into a park. You will need to provide proof of residency at a Guest Relations location before you enter a park, either at Disney Springs or any of the 4 theme parks. While we can argue this till the cows come home, there's no way around it, you want to save the money (or miles in this case) then you need to follow the rules Disney has put in place. Oh and while we're on the subject, the poor CM's at the counter have no idea what the difference is between citizenship and residency and will more than likely be wanting to see your passport, that's just the way things are!
I want to get a ticket that isn't offered on the Airmiles website, how can i handle that? Can we just take the ticket and upgrade it at the gate? We really like to Park Hop!
Sure, you had to ask a messy question! The answer is a very solid *maybe* and you might not like what you're going to read next. Forget what you have heard, read and even experienced personally in the past, you can no longer "bridge" the tickets you will be getting from Airmiles. It doesn't matter if you use the ticket once to enter a park and then try, that loophole has been closed, you will only get the value assigned to that ticket when it was sold to Airmiles. OR worse, whatever Disney has decided to now assign to that ticket. If you try to upgrade one of the Canadian Discounted tickets just know, up front, that the number you will be quoted will more than likely be downright NASTY! You are well advised to get the ticket which closely matches the exact number of park days you'll be wanting because to upgrade on site will be expensive (or you might find a CM who is even unwilling to upgrade it AT ALL!) Disney is in the business to make money and they are always happy to take more from us but these darned Discounted tickets are causing headaches. If you have a *regular* ticket you shouldn't have (much) trouble upgrading at any Guest Relations location (again, you do NOT need to enter a park first) There have even been reports that you can do the upgrade directly from your MDE.
I'm sure i heard that people have used Airmiles to get tickets that I can't see on the website, even party tickets. What's that all about?
Well, you heard correctly! It is possible to redeem miles for just about any ticket media (not just Disney/Universal BTW, ANY ticket for ANY attraction) with one small wrinkle --- You need to be an ONYX collector for this perk.
AWESOME, I am ONYX! I don't see anything different on my computer though, where are these magic tickets hiding??
GREAT, you must be a master collector then! You need to start a request for a Personal Shopper to get those tickets for you by either starting an online chat, calling the super-special ONYX hotline (just kidding it's no different!)1-844-399-ONYX or if you have an account you can use Facebook Messenger. You will tell them exactly what you want them to source for you (be very specific, 10 day hopper for adult starting on the exact day you want OR the exact date of the Christmas Party you want to attend) and they will get back to you with a quote that you either accept or decline. It should take less than 2 weeks from initial request to getting the actual ticket. The formula that Airmiles seems to be using is 14.2 miles per $1 USD
