The interior of the planes is *beautiful*. I don't *like* using leather, but their seats are gorgeous so I deal. The lighting on the planes is soothing; they call it mood lighting. I've been boarded when the whole airport shut down, then they let more people board and shut it down again, and no one got antsy or mouthy or anything like I would have expected, and I can't help but wonder if the cycling of soothing blue, pink, and purple lights was the reason.
Airplane food is expensive, no getting around that. And it's worth it if you like the food. I don't remember what I've gotten, but whatever it has been it was vegetarian, and I don't remember disliking anything.
I LOVE being able to order it through my screen (which are on ALL seats), I LOVE being able to set up a play list of songs while waiting for everyone to board and then to listen to it through the flight. DH likes the movies. I also love the "Google Terrain View" view of where the plane is in relation to your destination; that's on the screen as well.
I've encountered one flight attendant that perhaps needed a nap. That's a better track record than most other airlines I've flown! Jet Blue, it felt like ALL their FAs needed a nap, LOL. (but I've only flown JB for one round trip and that was enough!)
The only way I know to evaluate pilots is "did we land successfully?" and thankfully ALL the pilots that have ever flown me have been Grade A for that. Whew.
FYI they have a nice section on their website that seems to answer most of your questions (not the answer to the price of food though), if you go to the site and hover over Flying With Us, you can then click on What's On Board and it might be a nice read for you.
Your other post had a reply about their business's health...I really don't know if that's accurate or not or something to worry about... That's why I've ignored that part of the issue as brought up over there, but I know that for me, if I had a flight where they had a good flight and a good price, I'd book it.
The only issue that comes up *for me* (aside not being able to properly book to or from Orlando from Seattle) is that they do not give a credit if the cost of the flight drops after booking, and Alaska does, and Alaska so often (for me) has really good prices. That's why I don't fly them all the time, though I wish I could! And also DH has status with Alaska and United, so our bags are free, and that is HARD to give up. (and hard to convince his bosses to let him fly VA, LOL) If it weren't for those things, I would fly them all the time assuming the fare was right.
)
