At MCO we had two mini vans that the oil lights were on when we got them (same day) and the representative had to get a manager before they could or would give us another vehicle resulting in us being there for over two hours. At Cape Canaveral they charged our credit card when they said they would not and the vehicle had trash inside that we emptied before heading back to MCO. The worst situation was in Bethesda. I had my car in for body work due to hitting a deer. They gave me a Chevrolet Impala that had 70,000 miles, water damage to the entire interior of the vehicle, the sun visor was missing on the passenger side, and the transmission slipped. I complained and was told it was the only vehicle they had. I had to get home so I took it and returned the next day to attempt to get another vehicle. No luck. I had the same beat up vehicle for two weeks. Thank goodness I have a company vehicle to get back and forth to work. The kicker is when I returned the vehicle the rep had the nerve to ask if the damage occured while I had the car. Thank goodness I had them document everything on my rental agreement.
I will stick to Hertz. I now know why my company cancelled their contract with Enterprise and kept Hertz,
Alamo, and
Budget.