Enterprise Rental Car

[KellyluvsDisney]

Has anyone ever used them before? I can get a really good rate with them, but they require a credit card to reserve the car.

Are they good or bad? Please help.

 

[Jestocost]

Don't all of the national rental car companies pretty much require a credit card to make a reservation?

Enterprise has been the nation's largest rental car company for several years, although they have historically focused more on the "home town" market (replacement cars for people with their own cars in the shop, primarily) vs. the airport market. They are in the process of buying the parent company of National and Alamo, however, so they will be much bigger on airports soon.

You'll get mixed reviews on Enterprise. A lot of frequent renters and business travelers don't like them because they're not set up to get you into your car fast and their frequent renter perks aren't as good as those at Hertz, Avis, etc. People who don't rent all that often, however, sometimes like the extra time they spend getting people into the car, answering questions, etc. In general, they do get high rankings for customer service in various surveys. They've been #1 in the JD Power survey for three straight years, for example.

 

[KellyluvsDisney]

Don't all of the national rental car companies pretty much require a credit card to make a reservation?

Enterprise has been the nation's largest rental car company for several years, although they have historically focused more on the "home town" market (replacement cars for people with their own cars in the shop, primarily) vs. the airport market. They are in the process of buying the parent company of National and Alamo, however, so they will be much bigger on airports soon.

You'll get mixed reviews on Enterprise. A lot of frequent renters and business travelers don't like them because they're not set up to get you into your car fast and their frequent renter perks aren't as good as those at Hertz, Avis, etc. People who don't rent all that often, however, sometimes like the extra time they spend getting people into the car, answering questions, etc. In general, they do get high rankings for customer service in various surveys. They've been #1 in the JD Power survey for three straight years, for example.

Thanks for your quick response.

On the credit card question... I meant just to reserve not to actually rent. I have got a reservation with thrifty and alamo that required no credit card at the time. I will cancel when I find a better deal.

I am a first time renter so I am not sure what to expect or anything.

Thanks.

 

[DC7800]

Is Enterprise (on the web site, at least) actually asking you to enter your credit card information, or does it just ask for the type of card (Visa, Mastercard, etc.) you'll be using at the rental counter? In other words, you don't have to give them any actual details, except basically name, date, car type, and email address.

I ask because I rent from Enterprise almost every week (not in Florida, though) and I have never been asked for credit card information.

 

[KellyluvsDisney]

Is Enterprise (on the web site, at least) actually asking you to enter your credit card information, or does it just ask for the type of card (Visa, Mastercard, etc.) you'll be using at the rental counter? In other words, you don't have to give them any actual details, except basically name, date, car type, and email address.

I ask because I rent from Enterprise almost every week (not in Florida, though) and I have never been asked for credit card information.

Ummmmm.... I am not sure. I will re-try... it just freaked me out when the credit card thing came up and I closed it ou. It also asked for my drivers license number.

Thanks.

 

[szymon]

On enterprise.com there is no requirement to enter this data. It asks for the type of card you will be using and it should let you reserve. The other info (address, drivers license, etc.) is a "save time" feature where this info will be in the computer and the agent won't have to input it at the counter.

Szymon

 

[MrMarv]

If you're an Auto Club member, check out their promotional rates with Hertz, which are usually about the best rates out there. You''l also save lots of $$$$$.

 

[KellyluvsDisney]

Okay.. I made the reservation. It only asks what credit card you will use. Their website/reservation page is very confusing to me.

Thanks. I got a great rate.