Email: "My Disney Experience Update" - anyone gotten this

Scrappygrrl

Mouseketeer
Joined
Jul 16, 2009
Messages
357
I got a very vague email that was essentially:
"Thank for taking time to plan in advance with MDE. As a courtesy to guest we review upcoming reservations in an effort to ensure am magical visit.
Great news After reviewing your reservation, we have taken steps to ensure all members of your travel party and all your plans are appropriately displayed in MDE. This is a courtesy notification and no action is needed."

What does this mean? I didn't report any issues. They just did a routine check and decided to email me to tell me that?
 
They might've meant that you had something like an ADR for 4 but didn't have your party members specifically assigned so they did it for you?

I would hope not though - I do that intentionally for "surprise ADRs"
 
Maybe that email was meant for me. I made a dining reservation last night and have not yet received a confirmation. It gave me a message that my confirmation # was sent to my email. I have no email confirmation and now I see all my other reservations on MDE are not displayed. Hoping to find something on the boards here. I have texted and emailed Guest Services. The only reply so far is a generic we have received your email.
 
They check the room reservations and meal reservation e-mail accounts with the MDE and link anything that wasn't linked before. I rec'd the same e-mail a few weeks ago only I didn't want the room reservation linked so I had to call them. I'm not sure what wasn't linked in your account obviously but you should be fine.
 



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