Email Address for Bookings Dept?

[aussietravellers]

Does anyone have the email address for the bookings or reservations department?

I made our reservation for our trip in December about a month ago (maybe longer) over the phone. I have a booking/reservation number and did call back the next day, as was not sure that the right room type had been booked (which it hadn't) so the person on the phone corrected the room type booked and said I would receive an email confirmation of the change in 48 hours! Well, that was at least a month ago now . I am as yet to receive a booking confirmation either by email or by mail for the entire booking .
So I just wanted to email the bookings department about it as I'm worried the booking has been cancelled or something .
As I'm from Australia, we don't have to pay a deposit or anything, just make the booking and the whole payment is taken 30 days prior to arrival. So I would just feel happier receiving some form of confirmation in writing.

Thanks

 

[DLPdaft]

In your position, I'd call them again and explain you have had no written confirmation of your booking.

I have got an email address for DLRP, but they will probably not get back to you faster than you calling them (I've just recently had to email them 2 and 3 times to get any kind of response, and I'm still waiting for a reply from them on one of my issues, after 5 weeks or so).

 

[aussietravellers]

Thanks for that, Have just called them and they definately have the reservation They have just faxed through the confirmation (that was super quick, only called them 5 minutes ago) now and send the email confirmation again to be sure.

Thats a relief. Just a little nerve wracking there when you don't get the confirmation. We've been watiting and waiting and it hasn't turned up. Can relax now and wait for the trip to come around.