I've always had drivers offer to help. None have ever offered to help me get onto the bus. However they almost always offer to back me up into my parking space. And depending on how many people are waiting to get on in the front door, and how anxious they look, sometimes I just let the bus driver do it because they're so much faster. I have seen a few people who've had other family members handle the whole thing-as soon as the bus pulls up and lowers the rear ramp, they get off the
ECV and another family member (such as an adult son) takes over driving it.