Ebates....is there a phone # to call customer service?

[MichelleB]

I apparently set up an ebates account using my new email and don't remember doing it. My credits are on my old email account. I've asked them to cancel the new email one so that I can updated the email address for my old account and they said they did it, but didn't. I don't want to lose the credits from my old email account but can't update the email because it says it's being used. Any idea what to do? I want to order tickets from Undercover Tourist but believe in order to get credit, the emails need to match. Is that correct? This is driving me crazy. They have said twice they deleted the new email account but it still says it's active and I can't update my email. Is there a way I can call them????

 

[usnuzuloose]

I don't see a phone number, but you can leave a message on the Facebook page. They may respond to you right away. Can you get into the ebates account? You can contact them with the customer service option.

 

[MichelleB]

I've been contacting them through the customer service option. They said they'd taken care of it but didn't. I'm assuming they don't understand what I'm meaning. I did send them another email earlier and will see what they say this time.