You will never find a direct contact to the front desk. Disney is all about customer service and the last thing they want is someone calling with a question that could be answered by a CCC, when they can attend to their guests.
I suggest you go to the resorts board and the AoA thread, regarding where you wish to have requests. Then call CRO and have it attached to your ressie.
In the future, post questions on the resort board and post pictures on this board.
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