E-Bay, How long to wait for payment

  • Thread starter Thread starter js
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js

Been around since before the disboards 90s crash
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Hi.

I had two different buyers purchase books from me on ebay
on August 6, 2014. I contacted them today informing them I will not be able to ship all of next week and to please submit payment by 3:30 pm today so I can get the books out today/tomorrow.

How long is "allowed" for e-bay rules to wait for a payment?

Thank you very much.
 
Per Ebay:
"There's a limited time during which you can open a case.
If you don't receive payment, you can open an unpaid item case in the Resolution Center as soon as 2 full days (48 hours) after the listing ends. For example, if the listing ends on October 5 at 11:15 am, you can open a case on October 7 at 11:15 am.
If the buyer is no longer registered on eBay, you can open a case immediately after the listing ends.
You can open a case up to 32 days after the listing has ended.
The buyer has up to 4 days to send a payment once you open the case. During this time, the buyer can also contact you to request a payment extension or to make other arrangements."

http://pages.ebay.com/help/sell/unpaid-items.html
 
I contacted them today informing them I will not be able to ship all of next week and to please submit payment by 3:30 pm today so I can get the books out today/tomorrow.

Many people cannot or do not check their email during the day. It sounds like you only gave them a few hours notice - I wouldn't be surprised if they didn't get it in time.
 


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