I wish the DVR service was included in my monthly cable bill. The box is included, but if we actually want to be able to "record" and "play" when we hit that button we have to pay Comcast an extra $10-$15 extra a month. It's such a tease. I refuse to pay it (for now). I already pay Comcast $105 a month (for cable and internet) the DVR service should be included IMO!