Yes, view requests can sometimes be very strangely handled. One time I'd made a view request with my original reservation, but at check-in I was told that there was nothing available that met my view request. Further, I had to wait for my room to be ready. When they called that my room was ready, I knew it was HA, no tub and my arthritic knees made me return to the front desk and ask for a different room. Voila-the room they now assigned me met my original view requests. I walked to my room with a big smile, but kind of shaking my head.