DVC Reservation Room Request

[bwbuddy5]

so, when you make your DVC reservation with your points, are you allowed to request the area of your resort that you want, or do you have to follow the same room request procedures as the general public that are making non-DVC reservations?

 

[wdwlver]

We call member services and put our room requests through them.

 

[Granny]

We call member services and put our room requests through them.

That'll work

Or you can email Member Services with your request. I tend to do this with room requests and MDE requests so I don't have to wait on hold.

 

[GrumpyInPhilly]

so, when you make your DVC reservation with your points, are you allowed to request the area of your resort that you want, or do you have to follow the same room request procedures as the general public that are making non-DVC reservations?

Yes. You can make any request you wish. Keep in mind that it is only a request and keeping it simple gives you the best chance at success. I email MS.

 

[_auroraborealis_]

Note: If you are renting points, you cannot call MS. The Member must do this for you.

 

[bwbuddy5]

Do you email MS immediately upon making your reservation?

 

[Marionnette]

Do you email MS immediately upon making your reservation?

Owners can email any time after making the reservation. Renters cannot communicate any wishes thru MS. Emailing tends to take a long time for a response. My last email communication took almost a week for a response. Online chat with MS took a matter of minutes this morning.

 

[bwbuddy5]

Is the success rate high-- do you normally get what you request?

 

[Marionnette]

Is the success rate high-- do you normally get what you request?

Like any hotel room request, it's a just a request and not a promise. You get whatever villa is available on your check in date. If one of the available villas fits your request, then your wishes will be fulfilled. But I would say that I have NOT gotten my requested location more often than I have gotten it. And you will definitely not get your requested room if it is not in the right booking category (e.g. requesting a villa in SSR's Congress Park section when you have a standard location reserved). I'd say that my success rate has been in the range of 30%.