DVC Presentation

[stashbin]

My husband and I are thinking about going to DW and finding out about the DVC. Can anyone tell me about the process...I mean, how long it takes to go through the presentation and what they expect? Thanks!

 

[DVC Mike]

I would expect to spend 90 minutes at the DVC sales center. It's a very low pressure pitch.

 

[RNBelle]

Ours took about 90 minutes too. And they'll transport you to and from anywhere on property (parks, hotel). Sometimes there's an incentive, I'm not aware of any currently (fastpasses or a gift card have been the historical incentive to go).

See, my presentation was very high pressured. I guess not all of the guides are on the same low pressure pitch page.

 

[sleepydog25]

Agree with Mike--there was virtually no pressure exerted when I took the tour/presentation. In fact, my guide said, "Since I know you have a plane to catch in a few hours, I don't want you to make a decision right now. Take this material home (included informational papers, financials, etc.) and think about it. When you make a decision, please give me a call." He answered all questions without any subterfuge or half-answers, nor did he try to pin me to my seat before leaving with the typical timeshare tactics. He had only one mild urging, that if I wanted to take advantage of the DVC incentive at that time ($10 off per point), the program was due to end in a few weeks. Even then, he admitted that Disney was always offering incentives, so if that one went away, something else would likely take its place.

The entire time the treatment was professional. Was picked up at the resort and taken back (they even offered a ride to the airport but I had a rental car). Granted, there may be those with a different story, but I have nothing but good things to say about my own experience.

Not sure of the current presentation, but when I went through they had an inside play area for kids with two devoted staffers. My DD watched a movie, played games, and in the end, got an ice cream cone.

 

[Nparrotte]

there was virtually no pressure exerted when I took the tour/presentation. In fact, my guide said, "Since I know you have a plane to catch in a few hours, I don't want you to make a decision right now. Take this material home (included informational papers, financials, etc.) and think about it. When you make a decision, please give me a call." He answered all questions without any subterfuge or half-answers, nor did he try to pin me to my seat before leaving with the typical timeshare tactics. He had only one mild urging, that if I wanted to take advantage of the DVC incentive at that time ($10 off per point), the program was due to end in a few weeks. Even then, he admitted that Disney was always offering incentives, so if that one went away, something else would likely take its place.

The entire time the treatment was professional. Was picked up at the resort and taken back (they even offered a ride to the airport but I had a rental car). Granted, there may be those with a different story, but I have nothing but good things to say about my own experience.

[/QUOTE]



DW and I agree 100%. No pressure, it was a very relaxed atmosphere.

 

[rock_doctor]

It is not too bad actually. If your guide is pushing too hard tell them so. Most are basically just telling you the process but some act like they are selling you a used car. During our tour, in the first minute we made it clear we were not interested in buying but just wanted to know what it was all about. So our guide (Paul Kuhn) took it as a "stroll around the model" and actually did not even come into the model rooms with us but stood in the hallway and just waited and then showed us how to read the points guide/grid. Funny we ended up buying 220 points a couple months later and plan to do another 160 next year... Probably one of the easiest sales he's had... The point is, if you want it you will buy it w/o them convincing you. They are only there to answer questions not "sell you". Go, have fun and if you decide to do it and have the cash available you can put it on a credit card and then pay it off immediately. This way you get the points/miles/Disney dollars/what ever. The thing that is nice about buying directly from Disney is they give you the points immediately. So you can make a reservation the next day on points plus you can put it on a CC, plus the closing costs are less, plus there is absolutely no issues what so ever. You talk to the guide, he fills out everything and mails it to you. You sign it send it back and a week or so later everything is done. We had our closing a week later and two weeks after that the paperwork was filed with Florida. Easy Peasy... There is a thread here that lists every bodies favorite guides. Take notes and when you go ask for one from the list that is on duty because if you do buy down the road you will have to use the guide you initially talked too. So you want them to be a good guide as to change guides is possible but can be difficult. good luck and have fun. It is a fun purchase.

 

[JHM]

Agree with everyone else - the process is very low key. The guide we had while ther was not very helpful, so when we called back a month or so later we got a different one. The whole buying/closing process was as smooth as could be and our new guide actually made (or put a hold on) our first reservations prior to closing being complete.

 

[stashbin]

Thanks for all of the information. I talked to my cousin last night and she and her husband just did a DVC tour. They stayed 4 nights and had to listen to a 90 minute presentation. However, she did say that they put the pressure on really hard and that once they told the rep they wanted to think about it and they were not going to purchase until they went back home and thought about it, their treatment went down hill fast. She said they called to get a wake up call and they never got it. They also requested refill coffee bags for their coffee maker and they told them they had to go purchase those in the gift shop. Just little things that didn't happen BEFORE the sales rep learned that they wanted to think about it.

 

[dudelydude]

While I found the presentation to be very high pressure, you can look your guide in the eye and tell him / her to cool their jets and backoff a bit....they'll get the hint. It is so important not to get frazzled or lose focus. We were going to buy based on a free cruise incentive they were doing a year ago, but we maintained enough focus to ask about cruise restrictions, which was loaded with restrictions and wasn't an incentive at all. Your best bet is to tell the guide (first thing) that you are not buying today....they'll still give you all the info you need, but they won't be so harsh.

 

[nolanboys]

We went on the tour in February. Had a great guide named Cynthia at SSR. We signed up for it because they were offering a $100 gift card, which we used for dinner at the California Grill (FABULOUS). We had already done a lot of research, so she gave us an abridged explanation. What it did for me was convince my husband that it was the way to go for us. They picked us up at MK and dropped us back at OKW. Everyone was great. It actually was a nice break from the parks for us and the kids - and they liked the ice cream at the end. Cynthia did call us once after the presentation, but it was low pressure. She called us once at home, but we explained that resale was the way to go for us because it allowed us to get more points for less money. She wished us luck.

 

[disneynutz]

Thanks for all of the information. I talked to my cousin last night and she and her husband just did a DVC tour. They stayed 4 nights and had to listen to a 90 minute presentation. However, she did say that they put the pressure on really hard and that once they told the rep they wanted to think about it and they were not going to purchase until they went back home and thought about it, their treatment went down hill fast. She said they called to get a wake up call and they never got it. They also requested refill coffee bags for their coffee maker and they told them they had to go purchase those in the gift shop. Just little things that didn't happen BEFORE the sales rep learned that they wanted to think about it.

The Guide had nothing to do with the wake up call and coffee, that's normal for Disney/DVC.

Guides are human, some low key, others not. In the last couple of years Disney has really put the pressure on them to make sales.

Despite what you are told by the Guides, you should buy where you love to stay, pick a UY that works best for you, only buy if you intend to vacation at a DVC property 90% of the time, and expect to not get your desired accommodations each visit.

Bill

 

[peabody58]

We started our Tour around 10 AM. The guide was using all the normal sales techniques, which some may feel are high pressure, but I felt it was more full disclosure. DW and I were ripe for the picking, and we knew it. There is a time for every season, and this was our time to join.

I spent a lot of time asking questions, digging into the fine print and crunching numbers. By 12:30, we needed a lunch break, so we received a gift card (nice) and came back later in the afternoon. DW and I spent another 2 hours re-touring the models, and crunching numbers for the various offers.

We finally bought into BLT 160 pts with Disney financing. When we got home, I did some more number crunching, and we decided to pay in cash for the full amount.

So our 'tour' was almost a full day at Disney, but well worth it. On the ME the next day, we were excited about knowing that this wasn't a goodbye for a long time, but instead, a temporary absent. Knowing you are returning in 6 - 8 months is priceless.

 

[danadw]

We had what I considered a pretty low pressure pitch, compared to ones I sat through with my folks years ago when I was a kid and they were looking into other timeshares. The plus for us was the play room for the kids, the free ice cream afterwards, and they gave use fast passes which were a blessing.

 

[ChiSoxKeith]

Do your homework before you go.

A good starter would be to listen to this podcast here

We went to the DVC store at Woodfield Mall in Illinois.

After watching a short 5 minute video presentation our guide gave the shpeel and the tour of the Studio and 1BR units that they have set up there in the mall (how cool is it that they have BLT rooms right there in the mall). Going into the meeting I pretty much knew how banking / borrowing worked. I knew what use years were. And I knew about the 11 month and 7 month windows for booking.

Again, I think our guide knew we were (well at least I was) ripe for the picking so the sales pitch was really low key.

If you go into the sales pitch already knowing most of the information, it will go better. That way you will know what questions to ask and which bits of information are important to you.

What really closed the deal for us, was at the very end of the presentation I asked "so how fast could we book a room once we signed?" and the guide answered we could go home and book a trip that night. And I said no, "you don't understand, how soon could we realistically be in our DVC room" He asked what were we thinking about? (this was the last weekend in March) and I said "we want a 1BR for a long Mother's Day weekend". He walked out of the room, and BAM we had a 5 night, LV, BLT 1BR ready for our booking.

 

[Ryansdad0727]

Our was very low pressure. Good coffee and fastpasses made it bearable. It was great information about the club that helped me decide to buy but through the resale market. Expect 8 weeks for resale. It was good to see the mock rooms they had set up and to get a feel for how it all worked.