DVC "planning" e-mail.............

[DVC Grammy]

I just got an e-mail from DVC re: Helpful information about your upcoming trip........with all sorts of tips and reminders of members' perks for our trip next week.
Is this something new? We go 2-4 times a year and this is the first time I've gotten "personalized" mail for a trip. Even though I'm aware of the discounts and perks, I thought it was such a nice "Welcome Home" gesture!
I DVC!

 

[Boardwalker]

We've never received anything like that before. You must really have an upclose and personal relationship with The Mouse!

 

[bigsmooth]

We got this for our first trip home last October. I just assumed this was a standard practice.

Because we were doing a split day (5 days at SSR and 2 days at BCV), we got it twice. It was authored as being from our guide, but I thought that would be a standard email they send to everyone and automatically add your guide name.

I'm guessing that with some people it may be getting blocked by a spam filter? I had to go into my spam filter folder and pull it out. Or perhaps it is just not widely distributed to everyone. I did think it was a nice touch.

 

[Boardwalker]

If it is from our guides, I won't expect one. We were not lucky in the guide lottery.
I get the Vacation Magic by email, and have made ressies, so stuff from Member Services gets through.... and I get the sales promotions, too, come to think of it.
You guys must just be special!

 

[Granny]

I got one before my last trip. Thought it was a nice touch...clearly an automated e-mail. I can always tell because they use the formal form of my name that I never use except on contracts, etc.

Still, I thought it was nice and also assumed everyone was getting them.

 

[magicmommy]

I got one before our December trip!

 

[1000th happy haunt]

We started getting them last year. I think we got one shortly before our May trip, but I'm not positive. I know we definitely got one before our October trip.

 

[dumbo71]

Hmmmm,

I received it several times but never realized it came from my guide.

I need to pay closer attention to these things.

Marriott has beeen doing this for some time with all guests. They send a reminder email for your stay and it has links to restaurants, directions, features of the resort, etc. Nice touch.

It was nice to see DVC joining the party.

 

[starbox]

We've gotten one prior to each trip - our guide is Scott Harrell and it always comes from him.