I called Disney today to see if I could get a Beach Club Villa Studio for Thanksgiving because that was the only day not available using points. They said no studios were available (not surprisingly) and in fact no units whatsoever were available at that location. He said that the units went EXCLUSIVELY to members first. Now I have a friend that reserved two one bedrooms at the Beach Club Villas over Thanksgiving using a travel agent. This was done more than a month ago I think. How is this possible? I don't get how this works.