We also had something similar happen. We were staying at then Dixie Landings in the AB section. My grandaughter, then 3 had brought a princess barbie with her from home. Somehow when the maid cleaned the shoes to this doll were lost. It was not a big deal, but to her it was, so we called and just asked if by chance someone had seen the shoes. When we came back from the parks the next day a brand new in the box princess doll was there with all the accesseries. We never asked for anything, and was very understanding about the loss, so were really surprised at their thoughtfulness!
Dusted at Disney (Pixie, that is!)
- Thread starter mmeb144
- Start date
Neelloc
In the tiki tiki tiki tiki room!
- Joined
- Jan 6, 2005
- Messages
- 734
mmausse: Your story made me cry! What a thoughful, wonderful person you are! 
I was sprinkled on our September 2004 trip.
We arrrived on a Thursday afternoon, after a bad start. Hurricane Francis had just blown through and made it's way up north, flooding many parts of our area. Our clock radio was set to go off at 5:00, but since it was set to a radio station and the transmitter was out, we didn't get woken up.
I woke up on my own at 6:00....FIL was driving us to the airport at 6:15. After hurredly getting dressed, we made it to the airport, took the flight. There was a mix-up with our car-service, so we had some delays getting to POFQ. Got there at noon, was told our room wasn't ready. Neither of us had showered in the morning and wanted to freshen up. We ate lunch and waited for our room. Still not ready, and every time I called the #, they told me they didn't know when it would be ready. Finally, at 2:30pm, we went to the front desk and asked for a different room. Got to our room, showered, and headed to MGM. Went on PORC, and then to TOT. Got off TOT and saw that it was downpouring. It didn't let up, so we bought rain ponchos and headed over to TGMR. Our sneakers and socks got soaked. We were tired and getting cranky.
We get to the preshow at TGMR, and then head into the cars. I took my poncho off and then tried to pull my purse off. (I had one of those long strapped purses slung across my front.) It wouldn't budge. Turned out I had a HUGE wad of gum on the back of my shirt. DH and I were trying to pull the gum off my purse and my shirt. We asked the nearest CM to go back into the preshow area to get the gum off. The shirt was ruined.
We figure someone lost their gum on TOT when the ride dropped, and it ended up on my shirt, and was smooshed in by the poncho.
He had us go back and asked what was wrong. After I told him, he went off for a minute and came back with a slip of paper. It was a voucher for a brand new shirt, good at any store, and good on any shirt. I thanked him profusely and he wished me a magical day. 15 minutes later, I was wearing a new shirt, the rain had stopped, and DH and I were in much better moods.
I was sprinkled on our September 2004 trip.
We arrrived on a Thursday afternoon, after a bad start. Hurricane Francis had just blown through and made it's way up north, flooding many parts of our area. Our clock radio was set to go off at 5:00, but since it was set to a radio station and the transmitter was out, we didn't get woken up.
I woke up on my own at 6:00....FIL was driving us to the airport at 6:15. After hurredly getting dressed, we made it to the airport, took the flight. There was a mix-up with our car-service, so we had some delays getting to POFQ. Got there at noon, was told our room wasn't ready. Neither of us had showered in the morning and wanted to freshen up. We ate lunch and waited for our room. Still not ready, and every time I called the #, they told me they didn't know when it would be ready. Finally, at 2:30pm, we went to the front desk and asked for a different room. Got to our room, showered, and headed to MGM. Went on PORC, and then to TOT. Got off TOT and saw that it was downpouring. It didn't let up, so we bought rain ponchos and headed over to TGMR. Our sneakers and socks got soaked. We were tired and getting cranky.We get to the preshow at TGMR, and then head into the cars. I took my poncho off and then tried to pull my purse off. (I had one of those long strapped purses slung across my front.) It wouldn't budge. Turned out I had a HUGE wad of gum on the back of my shirt. DH and I were trying to pull the gum off my purse and my shirt. We asked the nearest CM to go back into the preshow area to get the gum off. The shirt was ruined.
We figure someone lost their gum on TOT when the ride dropped, and it ended up on my shirt, and was smooshed in by the poncho.
He had us go back and asked what was wrong. After I told him, he went off for a minute and came back with a slip of paper. It was a voucher for a brand new shirt, good at any store, and good on any shirt. I thanked him profusely and he wished me a magical day. 15 minutes later, I was wearing a new shirt, the rain had stopped, and DH and I were in much better moods.
anut4disney
<font color=blue>Just call me bashful <img src="h
- Joined
- Aug 18, 1999
- Messages
- 2,876
One of our special times had nothing to do with the Magic Kingdom, or a character, but rather with the cleaning lady that was doing our room.
She came and as we were getting ready to leave in a few minutes we told her to come on in. We had 3 kids with us, my daugher, 5 and friends 6 & 3 (traveling with another couple). Well she started talking with the kids and they just fell in love with her. She even allowed them to "help" her around the room. They didn't even want to leave at this point.
She finished doing her job (even with all the help she was getting) and then gave each one of the kids a piece of fruit for their help. I thought it was so nice because she has all the other rooms to do also but took time with the kids.
She came and as we were getting ready to leave in a few minutes we told her to come on in. We had 3 kids with us, my daugher, 5 and friends 6 & 3 (traveling with another couple). Well she started talking with the kids and they just fell in love with her. She even allowed them to "help" her around the room. They didn't even want to leave at this point.
She finished doing her job (even with all the help she was getting) and then gave each one of the kids a piece of fruit for their help. I thought it was so nice because she has all the other rooms to do also but took time with the kids.
Goofy's Muse
Mouseketeer
- Joined
- Aug 16, 2004
- Messages
- 329
Adapted from a post I made immediately following our pre-holiday December 2004 trip...
~ Most magical moment: Came in the person of one very special CM named "Velvet" (Epcot Future World Guest Relations). You see... at the MVMCP, DH and my two girls each purchased a "Santa hat" to fit their unique personality -- so I was accompanied down Main St by a Goofy (you were expecting someone else?), a "Princess", a "Tigger", and a very sad "Stitch wannabe". Who knew it would be so tough to find the Santa Stitch hat at MK or anywhere else for that matter? In browsing through MouseGears at Epcot the next day, we happened upon one very special CM who said she thought she'd seen the hat at another kiosk and willingly accompanied us to search it out. But too late... sold out there too. She then asked us to check back with her later that evening in case she was able to track down a hat for us. Lo and behold... we circled back to Guest Relations after Illuminations. Not only did Velvet remember us, but she waved to us while we were on line. When it was finally our turn, she asked DS10 his name and then gifted him with the LAST Stitch hat she was able to track down on the premises. She'd found it at Pop Century and had gone to get it for him on her break! She absolutely refused reimbursement for this gift. That night our son wore his hat proudly, grinning from ear-to-ear, while his parents stood like sentimental fools with tears streaming down their faces!
So Velvet, if you are out there reading this, please know that you made one family feel absolutely special this holiday season! My son still so loves this hat. He even wore it to school this week for a special spirit day fund-raising event for the tsunami relief effort and was pictured in our local newspaper wearing this hat...
~ Most magical moment: Came in the person of one very special CM named "Velvet" (Epcot Future World Guest Relations). You see... at the MVMCP, DH and my two girls each purchased a "Santa hat" to fit their unique personality -- so I was accompanied down Main St by a Goofy (you were expecting someone else?), a "Princess", a "Tigger", and a very sad "Stitch wannabe". Who knew it would be so tough to find the Santa Stitch hat at MK or anywhere else for that matter? In browsing through MouseGears at Epcot the next day, we happened upon one very special CM who said she thought she'd seen the hat at another kiosk and willingly accompanied us to search it out. But too late... sold out there too. She then asked us to check back with her later that evening in case she was able to track down a hat for us. Lo and behold... we circled back to Guest Relations after Illuminations. Not only did Velvet remember us, but she waved to us while we were on line. When it was finally our turn, she asked DS10 his name and then gifted him with the LAST Stitch hat she was able to track down on the premises. She'd found it at Pop Century and had gone to get it for him on her break! She absolutely refused reimbursement for this gift. That night our son wore his hat proudly, grinning from ear-to-ear, while his parents stood like sentimental fools with tears streaming down their faces!
So Velvet, if you are out there reading this, please know that you made one family feel absolutely special this holiday season! My son still so loves this hat. He even wore it to school this week for a special spirit day fund-raising event for the tsunami relief effort and was pictured in our local newspaper wearing this hat...
That's what Walt wsa ALL about, and I'm glad to see you were "dusted!"/
Tinkaroo
DIS Veteran
- Joined
- Jan 24, 2005
- Messages
- 4,635
Something small, but this is such an uplifting thread, let's keep it going!
DH and I were at WDW in 2003 (our last trip), and DH had the idea to have a Disney football signed by all the characters. They were selling them in the sports-themed shop on Main Street, and being a football fanatic, he was the most excited about this idea. He collects signed footballs.
Anyways, fast forward several hours, and we have hunted down all the major characters, except for Donald Duck. We ask a handler if she knows where DD might be, and she said she didn't know, but to check at City Hall, and they could call around.
We go to City Hall, and are helped by a wonderful CM. He breaks into a huge smile when we walk up to him, as DH is wearing a Univ. of Texas Longhorns football t-shirt, and the CM is a Texas Ex - actually stayed on full time at the World after the college program. We visit with him for a while, and then explain we are looking for DD.
He tells us he'll see what he can do, and to come back in about half an hour. (It was an E-Ride night, and we were "wasting" time trying to get these last few signatures.)
We come back at the allotted time, and he had gotten the football signed by DD for us, and then gave us a certificate proclaiming it was a magical moment at the World, and accompanied it with his e-mail address so we could look him up on our next trip.
I'm going to be pulling out that e-mail address very soon, and see if he's still around! Even though this was such a small thing (and my mother said "of course that wasn't REALLY signed by DD"), it was a huge deal to us late 20's kids!!
DH and I were at WDW in 2003 (our last trip), and DH had the idea to have a Disney football signed by all the characters. They were selling them in the sports-themed shop on Main Street, and being a football fanatic, he was the most excited about this idea. He collects signed footballs.
Anyways, fast forward several hours, and we have hunted down all the major characters, except for Donald Duck. We ask a handler if she knows where DD might be, and she said she didn't know, but to check at City Hall, and they could call around.
We go to City Hall, and are helped by a wonderful CM. He breaks into a huge smile when we walk up to him, as DH is wearing a Univ. of Texas Longhorns football t-shirt, and the CM is a Texas Ex - actually stayed on full time at the World after the college program. We visit with him for a while, and then explain we are looking for DD.
He tells us he'll see what he can do, and to come back in about half an hour. (It was an E-Ride night, and we were "wasting" time trying to get these last few signatures.)
We come back at the allotted time, and he had gotten the football signed by DD for us, and then gave us a certificate proclaiming it was a magical moment at the World, and accompanied it with his e-mail address so we could look him up on our next trip.
I'm going to be pulling out that e-mail address very soon, and see if he's still around! Even though this was such a small thing (and my mother said "of course that wasn't REALLY signed by DD"), it was a huge deal to us late 20's kids!!
MagicKingdom05
<font color=red>Loves to Travel<br><font color=dar
- Joined
- Dec 2, 2004
- Messages
- 4,272
I know that you may not hear this often, but you made a guy tear up while reading all of these stories. You have spread that special pixie dust on me and made me realize that regardless of what issues are going on at work sometimes it is just best to get away for awhile.
I was thinking about cancelling due to computer issues at work and taking the trip some other time. After reading all of these stories, there is no way in the world I would postpone this trip that I have been waiting to take for the last 4 years.
Thanks for showing that there are sometimes more important things and in 3 weeks getting away for a while and going to WDW is one of them.
I was thinking about cancelling due to computer issues at work and taking the trip some other time. After reading all of these stories, there is no way in the world I would postpone this trip that I have been waiting to take for the last 4 years.
Thanks for showing that there are sometimes more important things and in 3 weeks getting away for a while and going to WDW is one of them.
Disneyholic
CM Wannabe I'll Never Grow Up!
- Joined
- Apr 22, 2000
- Messages
- 2,760
DH & I got down to WDW on Sunday, January 2, the last night of Osbourne Family Lights at MGM, after a 2 day drive from PA. I had heard so much about this and was really looking forward to seeing them. After we got checked in at Best Western DTD we got on the DTD hotel bus to go to DTD. We got to the park at around 7pm, put our tickets into the machine and then the CM asks to see our room key. All of a sudden it hits me that they made this night an Extra Magic Hour night and we weren't in a Disney hotel, so we weren't eligible to get in. I broke down in tears, because it was the last night for the lights and I had been so looking forward to seeing them after hearing so much about them on these boards.
Here's the pixie dust: The CM can see how upset I am and she says "If you promise to go in, see the lights and come right back out, I'll let you and your husband in." Well of course I promised and we were on our way. Wow, were those lights fantastic. I was so happy that we got to see them. Got lots of pictures. Went right back to the gate to leave and found the CM to thank her for making this part of our trip special and SHE gave ME a hug.
Pixie Dust still sprinkles at Disney!
Here's the pixie dust: The CM can see how upset I am and she says "If you promise to go in, see the lights and come right back out, I'll let you and your husband in." Well of course I promised and we were on our way. Wow, were those lights fantastic. I was so happy that we got to see them. Got lots of pictures. Went right back to the gate to leave and found the CM to thank her for making this part of our trip special and SHE gave ME a hug.
Pixie Dust still sprinkles at Disney!
Jen D
DIS Veteran
- Joined
- Mar 16, 2001
- Messages
- 1,789
This one seems really mundane and I guess it is but it was my first encounter with pixie dust and I was stunned.
I hadn't been to a Disney park since I was 7. A few years ago me and my dd, then 2, traveled to Pasadena, CA to be with my husband while he was on business. He was working morning to night every day and we had to entertain ourselves. So I decided to take a day and go to Disneyland. The only research I bothered to do was to read the paragraph in my California guidebook. I really didn't expect to be able to do much anyway, with a toddler, but I figured we'd just walk around and people watch.
I left the hotel needing to go to the ATM but didn't see a convenient one. I drove the long trek to Anaheim never finding the right place to stop and found myself all the way to the parking gate. I figured I could just get money at the ATMs at the park but surprise, I owed seven dollars for parking. I asked the CM if I paid now or later. He said now. I said okay, well, I have to turn around and go to the ATM I'll be right back. He handed me a comp parking voucher and told me to have a great day at the Happiest Place on Earth.
Now that I am a veteran I am aware that this is pretty run-of-the-mill pixie dust! A courtesy. But I was stunned at the time. I was completely unaware of Disney's reputation for such little kindnesses. Other companies just don't do things like this. Ever.
The whole day it was these little kindnesses that floored me. I was alone, touring with a toddler, and CMs were wonderful all day. Everyone striking up conversations, making small talk with my daughter... fast food buspeople hunting down high chairs for me... I'd never seen anything like it.
Since then, at WDW, I've been "dusted" in other, bigger ways, like balloons or little gifts on anniversaries and birthdays... towel animals.. and having dd picked to particpate in events... but somehow it was that first day at Disneyland, with all the little things, that I remember the most. I just was completely knocked out by the CMs and the amazing atmosphere they created in the park. I "got it" right away.
(Postscript: After an amazing day in the park with my daughter I returned to our hotel and insisted my husband change his flight to return a day later so that he could join us for another day in Disneyland. "You really have to see it to believe it," I said. I've been pretty much Disney-obsessed ever since.)
I hadn't been to a Disney park since I was 7. A few years ago me and my dd, then 2, traveled to Pasadena, CA to be with my husband while he was on business. He was working morning to night every day and we had to entertain ourselves. So I decided to take a day and go to Disneyland. The only research I bothered to do was to read the paragraph in my California guidebook. I really didn't expect to be able to do much anyway, with a toddler, but I figured we'd just walk around and people watch.
I left the hotel needing to go to the ATM but didn't see a convenient one. I drove the long trek to Anaheim never finding the right place to stop and found myself all the way to the parking gate. I figured I could just get money at the ATMs at the park but surprise, I owed seven dollars for parking. I asked the CM if I paid now or later. He said now. I said okay, well, I have to turn around and go to the ATM I'll be right back. He handed me a comp parking voucher and told me to have a great day at the Happiest Place on Earth.
Now that I am a veteran I am aware that this is pretty run-of-the-mill pixie dust! A courtesy. But I was stunned at the time. I was completely unaware of Disney's reputation for such little kindnesses. Other companies just don't do things like this. Ever.
The whole day it was these little kindnesses that floored me. I was alone, touring with a toddler, and CMs were wonderful all day. Everyone striking up conversations, making small talk with my daughter... fast food buspeople hunting down high chairs for me... I'd never seen anything like it.
Since then, at WDW, I've been "dusted" in other, bigger ways, like balloons or little gifts on anniversaries and birthdays... towel animals.. and having dd picked to particpate in events... but somehow it was that first day at Disneyland, with all the little things, that I remember the most. I just was completely knocked out by the CMs and the amazing atmosphere they created in the park. I "got it" right away.
(Postscript: After an amazing day in the park with my daughter I returned to our hotel and insisted my husband change his flight to return a day later so that he could join us for another day in Disneyland. "You really have to see it to believe it," I said. I've been pretty much Disney-obsessed ever since.)
I have a couple. When DD was almost 3, we were waiting for the parade and hoping that DD would get picked to be in it. We waited for a while and she had an "accident." I ran off to get her changed quickly as the parade was coming and we got back in time, however we couldn't be in the parade. DD stood at the side of the parade route and took one step out when she saw Cinderella. Cinderella spotted her, came over, took her by the hand and then picked her up. DD got to dance with Cinderella and Prince Charming that day. All smiles.
When we went for breakfast at CRT (DD was 4 or 5) Alladin came over and asked her if she knew how to make her wishes come true. They brought out a cupcake and then he helped her make a wish, sprinkled our table with Mickey glitter and helped her blow out the candle. So cute.
On her birthday a couple years ago, we got the pin at City Hall and were over in Toon Town. A CM came over and asked if we had had a birthday call. We hadn't as we were staying in our camper at FW. He brought us over to a phone and Goofy "sang" Happy Birthday to her. He then gave her a slip for a free bag of cotton candy. Very nice man. After this we went to lunch and a CM behind the counter tried to get everyone to sing to her, but since they were so busy it didn't happen. She apologized and gave DD an ice cream for lunch. It was awesome. Everywhere we went, fellow guests and CMs said Happy Birthday.
That's why we keep going back!
DD stood at the side of the parade route and took one step out when she saw Cinderella. Cinderella spotted her, came over, took her by the hand and then picked her up. DD got to dance with Cinderella and Prince Charming that day. All smiles.When we went for breakfast at CRT (DD was 4 or 5) Alladin came over and asked her if she knew how to make her wishes come true. They brought out a cupcake and then he helped her make a wish, sprinkled our table with Mickey glitter and helped her blow out the candle. So cute.
On her birthday a couple years ago, we got the pin at City Hall and were over in Toon Town. A CM came over and asked if we had had a birthday call. We hadn't as we were staying in our camper at FW. He brought us over to a phone and Goofy "sang" Happy Birthday to her. He then gave her a slip for a free bag of cotton candy. Very nice man. After this we went to lunch and a CM behind the counter tried to get everyone to sing to her, but since they were so busy it didn't happen. She apologized and gave DD an ice cream for lunch. It was awesome. Everywhere we went, fellow guests and CMs said Happy Birthday.
That's why we keep going back!
Disneygrl36
Happy DVC member!!!!
- Joined
- Jul 19, 2004
- Messages
- 4,269
I love these pixie dust stories. Makes me all warm & fuzzy.
I celebrated my birthday at MGM & at the Magic Kingdom at MNSSHP this year & was sprinkled with quite a bit of pixie dust myself--from countless happy birthdays from cast members, to my phone call from Goofy, to special desserts at each of my meals. Disney CM's just seem to know how to make your day.
Can't wait for more!!!!
I celebrated my birthday at MGM & at the Magic Kingdom at MNSSHP this year & was sprinkled with quite a bit of pixie dust myself--from countless happy birthdays from cast members, to my phone call from Goofy, to special desserts at each of my meals. Disney CM's just seem to know how to make your day.
Can't wait for more!!!!
I've been really lucky, as I've never come away from a DW stay with a single complaint, and it seems that no request is too much for the staff. On our last visit, we had Qick Passed Splash Mountain, good thing too, the line was pretty extensive. When we reached the merge point of the QP line and regular line, we were greeted by a really nice, big dude of a CM. Just as he let two teenage boys through from the regular line, a woman with 2 kids informed the CM that the two teens had jumped over the railing a short way back, and cut in on everyone in that line. The CM immediately called them back and questioned them just once, and having nothing to say in their own defense, the CM very politely, but sternly told them to go to the back of the line, or be removed from the park. They walked away, talis between their legs. Not a magical moment, but a great display of professionalism on the part of the CM.
4DisneyAddicts
Mouseketeer
- Joined
- Oct 18, 2004
- Messages
- 307
Last year when we were checking in to the CR my then 5 year old son (a BIG CR fan) was almost in tears because his ear hurt (must have popped on plane). When we were done checking in the CM excused himself for a minute and returned with a Pinnochio stuffed animal for my son. He was so excited (and thankfully his ear got better!). I never thought I'd get anything for "free" in Disney!
gwcollins71
DIS Veteran
- Joined
- Apr 21, 2004
- Messages
- 532
BUMP!! 
This thread is so wonderful, it brings tears to my eyes. Please keep it going. Share your stories!
This thread is so wonderful, it brings tears to my eyes. Please keep it going. Share your stories!
goin2disneyagain
<font color=FF00CC>AKL- A WILD place to visit!<br>
- Joined
- Oct 13, 2003
- Messages
- 6,106
Mortlives said:
That was cute!!These are all great stories!!
I have really enjoyed reading all these wonderful posts from last year.
Our little Pixie Dust moment happened this April during our trip to WDW. My DD (8) really got into pin trading and collecting for the first time. She wanted to collect the whole Incredibles set and had managed to find Mr Incredible and Dash really easily but she couldn't find Violet (who we since found out was incredibly rare) or Elastigirl anywhere.
Eventually she did manage to get Elastigirl at the Downtown Disney Pin Centre. Unfortunately a couple of days later she was putting her Elastigirl pin on her lanyard and the front came right off!! She was really upset and we hunted high and low everywhere we went for a new Elastigirl but with no luck.
On our last day we made a special trip to Downtown Disney to see if we could get her another one but unfortunately there were none left and the CM told us that the whole of WDW had now sold out of them!! DD was really disappointed but as she turned away the CM called us back and asked if my DD really wanted one, DD then told the CM the whole story. Lo and behold the lovely CM then produced an Elastigirl pin from the inside of her lanyard, she told us it was the last one in the shop and that she had been saving it for someone really special. You can imagine how happy our DD was
It was one of a hundred little kindnesses shown to us during our trip and one of the reasons we'll be back again soon!!
Nicola
ps I wish I had taken the CMs name to write and thank her
Our little Pixie Dust moment happened this April during our trip to WDW. My DD (8) really got into pin trading and collecting for the first time. She wanted to collect the whole Incredibles set and had managed to find Mr Incredible and Dash really easily but she couldn't find Violet (who we since found out was incredibly rare) or Elastigirl anywhere.
Eventually she did manage to get Elastigirl at the Downtown Disney Pin Centre. Unfortunately a couple of days later she was putting her Elastigirl pin on her lanyard and the front came right off!! She was really upset and we hunted high and low everywhere we went for a new Elastigirl but with no luck.
On our last day we made a special trip to Downtown Disney to see if we could get her another one but unfortunately there were none left and the CM told us that the whole of WDW had now sold out of them!! DD was really disappointed but as she turned away the CM called us back and asked if my DD really wanted one, DD then told the CM the whole story. Lo and behold the lovely CM then produced an Elastigirl pin from the inside of her lanyard, she told us it was the last one in the shop and that she had been saving it for someone really special. You can imagine how happy our DD was
It was one of a hundred little kindnesses shown to us during our trip and one of the reasons we'll be back again soon!!
Nicola
ps I wish I had taken the CMs name to write and thank her
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