Dream Concierge

[AliceIn]

Happy to hear this, we're in 12504. It was the only concierge room left when we booked and I couldn't find too many reviews on it other than it adjoins the Roy disney suite.

I think you'll love that room!

 

[phinz]

Happy to hear this, we're in 12504. It was the only concierge room left when we booked and I couldn't find too many reviews on it other than it adjoins the Roy disney suite.

Don't forget that it also has 2 televisions, including a large one in front of the bed.

 

[daneenm]

I got cabana #2!!!! I'm so excited!!!!!!

I know just how you feel! We got #5 and I am thrilled! We are almost at double digits for our trip (106 days to the cruise, but we are in WDW for several days before). Lots to do before we go, but I am still reading like mad, to keep the excitement level up.

 

[js]

Is it correct that we do not purchase the cabana when it is secured?
If I send a request to the concierge, I do not send my credit card information? I pay onboard?
What is the cancelation policy? Thank you.

 

[DISNEY FANTASY]

Is it correct that we do not purchase the cabana when it is secured?
If I send a request to the concierge, I do not send my credit card information? I pay onboard?
What is the cancellation policy? Thank you.

Yes correct, pay on the cruise to stateroom account.

You do not need to send any credit card information to DCL Shoreside concierge, you pay when on the ship.

 

[undertheradar]

Is it correct that we do not purchase the cabana when it is secured?
If I send a request to the concierge, I do not send my credit card information? I pay onboard?
What is the cancelation policy? Thank you.

Cancelation is 3 days prior to sailing.

 

[DISNEY FANTASY]

Cancelation is 3 days prior to sailing.

Yes but with a long wait list concierge could sort it out.

 

[js]

Yes correct, pay on the cruise to stateroom account.

You do not need to send any credit card information to DCL Shoreside concierge, you pay when on the ship.

Thank you for always being so helpful!

Now to decide what order of cabanas I would like to request in SB. I want to be able to see the water from the lounger. Close to food I guess but also away from crowd but I want to see water from loungers which is a priority.

 

[js]

Cancelation is 3 days prior to sailing.

Thank you so much. I appreciate your answering me.

 

[js]

You may or may not hear from them FYI. I had my requests drafted in an email and sent it at 11pm CST (midnight EST) to them at 125 days.

Hi.
I am sailing on September 14 in a Cat. V on Deck 12, right across from the concierge lounge
How can I know the exact date of my 125 days to send an e-mail to concierge? I want to send at 12:00 am/12:01 am on my opening day.
Thank you very much.

 

[js]

Thanks. September 14. I hardly know how I'm supposed to wait that long.

Hi! We are sailing with you too! We are in concierge too. Were you the ones staying in cabin 12016 with your mom?
I am staying in 12018 with my mom, while we leave everyone else home LOL

 

[js]

Well, I read this thread a few weeks ago out of nothing more than curosity. Then last night something clicked in my head (probably reading other people's trip reports all weekend while I've been sick) and I decided to check concierge pricing on my upcoming (first) cruise in September on the Dream.

One of the fabled bump-out rooms was available ... Deck 12, starboard, near the concierge lounge. I think you can guess the rest of the story.

Great for you! I have been looking on/off and you must have just gotten lucky. It wasn't there all the time
I guess you are not right next to me LOL
Enjoy and see you in the lounge!

 

[js]

They will take requests for dining rotation preference before 125. I did that at like 160 or so but i called the main DCL number in an attempt to get the shoreside concierge info and a nice representative told me what rotations i could choose from and had no problem putting that on my reservation. I also purchased a spa pass at that time.

Hi casehe! I guess your cruise is coming up shortly! Lucky you!
I want to purchase two full cruise Rainforest Passes. Can I do this before our trip or can I only purchase for one day if I call?
Thanks!

 

[js]

Hi! I'm not Cashe but I emailed them at the email listed a few posts up. Just a quick email, asking about the procedure for requests. They got right back to me with the exact dates for me to send in my requests.

THANK YOU VERY MUCH!
I am going to do that right now!

 

[LUVDisney1975]

Hi casehe! I guess your cruise is coming up shortly! Lucky you!
I want to purchase two full cruise Rainforest Passes. Can I do this before our trip or can I only purchase for one day if I call?
Thanks!

Hi! I'm not Cashe but yes, you can buy Rainforest Passes before your cruise. If you log into your account there is a section to purchase gifts. You can order it there

 

[Dave2425]

Hi.
I am sailing on September 14 in a Cat. V on Deck 12, right across from the concierge lounge
How can I know the exact date of my 125 days to send an e-mail to concierge? I want to send at 12:00 am/12:01 am on my opening day.
Thank you very much.

Shoreside concierge will send you an email around 130-135 days out letting you know. I believe May 12th should be 125 days out.

 

[LUVDisney1975]

Shoreside concierge will send you an email around 130-135 days out letting you know.

That is exactly right!!!! They sent one to me and to my travel agent who forwarded it to me. You definitely won't miss it

 

[js]

We loved 12504. If the bump out isn't available, that would be my next choice. It has a fancy door, and it is decorated like the royals. The location is super quiet.

I'm on the opposite side, almost directly in front of the concierge lounge. Would you stay where you are or move to 12504?

Are you able to get in the lounge from both sides of the ship?

What is the only difference? Two tvs? That wouldn't be a concern for me.
Thank you.

 

[cashe]

I'm on the opposite side, almost directly in front of the concierge lounge. Would you stay where you are or move to 12504?

Are you able to get in the lounge from both sides of the ship?

What is the only difference? Two tvs? That wouldn't be a concern for me.
Thank you.

yes you can get to the lounge from both sides.

i just called the main number for passes. had to pay right then. i only got passes for one day.

trip is right around the corner. i'm praying for good weather!

 

[undertheradar]

I have to say that shoreside concierge is on the ball this time. Have received email about advance requests for each of our back to back cruises. We did not receive any advance contact for last September's cruise.