Jaya
DIS Veteran
- Joined
- Apr 24, 2012
- Messages
- 1,253
I believe when you say those who dress "below average" leave lower tips. I'm just saying that may be because they haven't received the same level of service as others. If a server goes into serving a table with the attitude "I'll do my job, but I'm not going above and beyond" but then goes above and beyond for other tables of course they are left a lower tip. What else would they expect? In my case, that l lower tip is because I received substandard service in comparison with other tables. Not because of what I was wearing.
I didn't say that's why people leave poor tips.
If you go into Del Frisco's or Capital Grille dressed below the average diner, the service will be lesser than those dressed to the restaurants preferred standard.
I've managed several Starr restaurant groups in the Philadelphia area, one Jose Garces location and Union Trust steakhouse. Whether you'd like to believe it or not, if you're dressing in blatant disregard of the suggested dress code and average guest, you're being viewed negatively by the waitstaff and as shallow as it seems, you're viewed as being out of place unless they know you from prior. I've seen it first hand for years in a half dozen upscale restaurants. I can tell you from my experience in restaurants, the guest using multiple credit cards to pay and way under 20%, were the ones clearly disregarding the dress code. So when someone comes in out of the norm of the establishment, that's what the server is expecting and gets the mentality of "I'll do my job, but I'm not going above and beyond."
OK, so you're saying that if they "know you from prior" it's OK to dress down and you won't be viewed as being out of place?