Dollar Rent a Car Phone Number?

[seashell724]

I am looking online for Dollar's actual in terminal phone number to ask them a question. All that comes up is the 1-800 number. Because they are not on site they aren't helping me at all. Does anyone have this number?

 

[cigar95]

You might try 407-380-1002. That number comes up in the MCO app, but I can't say where this actually rings. At least it's an Orlando area code, so that's a start.
Another number that appears in the app is 866-434-2226, but this seems to be a nationwide customer service number. They might at least be able to direct you to the right place, rather than just being a number for reservations.

 

[Shelly F - Ohio]

1-800-800-5252

 

[seashell724]

Thanks everyone. Yeah, the 800 number is not good. They can't answer my question bc they aren't on site. I will try the one with the area code.

 

[nacho113]

Thanks everyone. Yeah, the 800 number is not good. They can't answer my question bc they aren't on site. I will try the one with the area code.

I've tried contacting the rental car desks in the past and 95% of the time it just rings through to voice mail because the agents are always busy.
I found I had the best chance getting to a live agent early in the morning 8-9am, after that , the calls just go right to voicemail.

What are you trying to get answers about? Maybe someone here can help with previous experience.

 

[Shelly F - Ohio]

Thanks everyone. Yeah, the 800 number is not good. They can't answer my question bc they aren't on site. I will try the one with the area code.

No one at Dollar 800# is onsite. their customer service reps work from home.

 

[seashell724]

I've tried contacting the rental car desks in the past and 95% of the time it just rings through to voice mail because the agents are always busy.
I found I had the best chance getting to a live agent early in the morning 8-9am, after that , the calls just go right to voicemail.

What are you trying to get answers about? Maybe someone here can help with previous experience.

I had asked before but didn't get many answers. I was hoping to ask the desk directly. Basically, my flight has been changed by the airline and is coming in 7 hours earlier. I have tried contacting the 1-800 number. And even though changing my ressie to an earlier time would NOT add any extra days to my reservation, just a few hours, they want to charge me over $150 for those extra hours . My pick up time would be 2 pm and my drop off time to return would be 2 pm. So, it is just making things more even.There is no way I am doing that.So I am wondering if my family is going to have to sit in the terminal for 7 hours until my actual rental time or if there is a chance they will give it to me early. I'm kinda desperate.

 

[nacho113]

I had asked before but didn't get many answers. I was hoping to ask the desk directly. Basically, my flight has been changed by the airline and is coming in 7 hours earlier. I have tried contacting the 1-800 number. And even though changing my ressie to an earlier time would NOT add any extra days to my reservation, just a few hours, they want to charge me over $150 for those extra hours . My pick up time would be 2 pm and my drop off time to return would be 2 pm. So, it is just making things more even.There is no way I am doing that.So I am wondering if my family is going to have to sit in the terminal for 7 hours until my actual rental time or if there is a chance they will give it to me early. I'm kinda desperate.

Flights arrive early and late all of the time, this is why the rental companies ask for a flight number on the reservation.
First I would check if your flight number is still the same (or if it has been changed). If it's the same as the one on your reservation you should be ok or at least have something in writing that you can present to the rental agent to support your case that the airline had brought you in early.
Second, an exact 24 hour rental time (2PM-2PM) is usually more expensive than a slightly less than 24 hour time (ie: 2:30-1:30). I would try to see if the rental cost would be similar to your original price if you had slightly better times. Don't forget, it will take you some time to deplane and pickup your luggage so this time can be added to arrival time. For the drop off time, you will want to put something in the area or 1-2 hours before flight time (more if it's an international flight.
Third, I think I'd check on the Transportation forum here and gather a few codes and see if you could get a similar rate with a new reservation from one of the other companies (then just cancel your original reservation). Our personal favorite is Alamo for the ease of rental, but have had good luck/prices with National/Enterprise, Budget/Avis,Thrifty/Dollar, Hertz. All are onsite and with the right combination of contract IDs and codes (found on these forums), good prices can usually be found at some if not all.

Now I cant speak for 7 hours early and Dollar's policy, but we had a plane/route change on our flight last September and arrived almost 4 hours early.
I tried to change the arrival time online but since it was the day of the rental, the price was almost triple.
We decided to just take our chances and try to pick up the vehicle when we arrived (4 hours early).
The clerk never even batted an eye at the early arrival and the price on the receipt was exactly what my reservation said.
As I said, our flight was not as early as yours and we were using Alamo (not Dollar) so our experience may not be totally relevant, but know that Dollar WANTS to rent you a vehicle, not to try to find a way out of it.
It's definitely preferable for you to show up early than for you to not show up at all.
The only problem I could foresee with showing up too early is if you have a vehicle booked that has limited inventory (like a convertible or sports vehicle)

 

[seashell724]

Flights arrive early and late all of the time, this is why the rental companies ask for a flight number on the reservation.
First I would check if your flight number is still the same (or if it has been changed). If it's the same as the one on your reservation you should be ok or at least have something in writing that you can present to the rental agent to support your case that the airline had brought you in early.
Second, an exact 24 hour rental time (2PM-2PM) is usually more expensive than a slightly less than 24 hour time (ie: 2:30-1:30). I would try to see if the rental cost would be similar to your original price if you had slightly better times. Don't forget, it will take you some time to deplane and pickup your luggage so this time can be added to arrival time. For the drop off time, you will want to put something in the area or 1-2 hours before flight time (more if it's an international flight.
Third, I think I'd check on the Transportation forum here and gather a few codes and see if you could get a similar rate with a new reservation from one of the other companies (then just cancel your original reservation). Our personal favorite is Alamo for the ease of rental, but have had good luck/prices with National/Enterprise, Budget/Avis,Thrifty/Dollar, Hertz. All are onsite and with the right combination of contract IDs and codes (found on these forums), good prices can usually be found at some if not all.

Now I cant speak for 7 hours early and Dollar's policy, but we had a plane/route change on our flight last September and arrived almost 4 hours early.
I tried to change the arrival time online but since it was the day of the rental, the price was almost triple.
We decided to just take our chances and try to pick up the vehicle when we arrived (4 hours early).
The clerk never even batted an eye at the early arrival and the price on the receipt was exactly what my reservation said.
As I said, our flight was not as early as yours and we were using Alamo (not Dollar) so our experience may not be totally relevant, but know that Dollar WANTS to rent you a vehicle, not to try to find a way out of it.
It's definitely preferable for you to show up early than for you to not show up at all.
The only problem I could foresee with showing up too early is if you have a vehicle booked that has limited inventory (like a convertible or sports vehicle)

Thank you, thank you for all your wisdom! I really appreciate it and haven't found any other responses as good as this. I appreciate it SO much.
Our airline totally switched our flight number so I think I will call and get them to put this one on the reservation. Unless that would make the situation more difficult and we should just leave it?

 

[nacho113]

Thank you, thank you for all your wisdom! I really appreciate it and haven't found any other responses as good as this. I appreciate it SO much.
Our airline totally switched our flight number so I think I will call and get them to put this one on the reservation. Unless that would make the situation more difficult and we should just leave it?

Have you tried checking prices with other companies using your new times?
It might be worth checking to see if you can get a similar price with the correct times.
I always find this booking website a good place to compare all the rental companies at once to see what the best price and company is.
http://www.carrentalsavers.com/
The site also adds any applicable coupon codes that are available to the public to find the best price.
I would run the numbers for you but you didn't give dates/times.

If you find a similar or better price than you already have, you should be able to book a new reservation and cancel the old one unless your current reservation is a pre-paid reservation or part of a vacation package (these usually have fees to cancel or change)