Dollar Express Car Pickup in Orlando ?

[jimmyc0000]

Hi,
I have a reservation with Dollar picking up in Orlando. I have Dollar Express and can't remember how the Dollar Express works ? Can you checkin on line and then go right to the garage or do you have to checkin at the counter ? Any help will be great.. Thanks..

 

[Donna M]

We used Dollar Express this past Nov. Since you have already given them all the information they needed when you booked the car, all you do is go straight out to the garage, look for your name on the sign above the little building in there, check for the parking space number and go to the car. When you exit the garage, they will ask for your license and your online confirmation paperwork. (Actually the paperwork was what was with the car I think.)

I didn't do an extra online check in.

Super easy!

 

[horselover]

We used Dollar Express this past Nov. Since you have already given them all the information they needed when you booked the car, all you do is go straight out to the garage, look for your name on the sign above the little building in there, check for the parking space number and go to the car. When you exit the garage, they will ask for your license and your online confirmation paperwork. (Actually the paperwork was what was with the car I think.)

I didn't do an extra online check in.

Super easy!

Where does it say this on the Dollar website? Not questioning what you did but when you go to the sign up screen on Dollar's site it says you have a dedicated line. It doesn't say anything about going straight to the garage.

Enjoy shorter lines at the counter

Dollar EXPRESS members enjoy the convenience of quicker reservations, rentals and returns. Instead of providing your information and preferences every time you rent, you provide them once in your member profile for all future rentals. Get VIP counter service

Dollar EXPRESS members have a designated line and counter area for preferential service. Present your driver's license and credit card number for verification, sign the rental agreement and get on your way. Upon return, a Dollar agent will greet you in the parking lot and quickly present your receipt for expedient returns.

If I can go to the garage fantastic but I don't want to get to the garage only to be told I have to go back to the counter.