I'm undecided between emailing them with my requests or phoning to speak to someone. I guess with email you have a record of what you have requested but speaking you know straight away someone is dealing with your request!
I called vacation planning myself. I actually looked online for an email address because I normally prefer that but I couldn't find anything and I found they were pretty great to talk to. In cse you don't have the phone number is 1-714-300-7526. They are great to deal with.
If you want to order anything, you will need to call. They can not take you credit card info by email. They will however send you list of their baskets.