I personally would not recommend Anaheim 411 for your tour. My husband and I went in February to California and had a tour booked through this company. It was very difficult to have any type of communication with him and we did not receive our tickets until the night before we were supposed to go on a tour. We showed up in our hotel lobby at the specified time and when he failed to show up on time we began calling him to see when he would arrive. After an hour of waiting with no response from him, it became apparent he was not coming. After 5 days we did hear from him and he acknowledged that he did not plan on coming to pick us up that day and that our money would be refunded. We had to rearrange our week and we booked through Starline for another tour. The tour through Starline was great and we highly recommend it.
Hmmm, I'm very surprised to hear this. We had such a good experience with Anaheim 411 on BOTH of our tours.
The LA/Hollywood day began when he picked us up from our hotel (
Disneyland Hotel). He was RIGHT on time. We were the only 3 booked for that day, and still he did not cancel but gave us a "private" tour. We went to UCLA, Beverly Hills where we saw many movie star homes (we got out at some and took our pic right in front of them), we went up into the Hollywood Hills and got some great pics of us with the Hollywood sign behind us. We parked on Rode Dr. and walked all around, with him leading us. We even went INTO the Beverly Wishire (he slipped the doorman some money) and we used the amazing restrooms there, and took a picture of us in the lobby. We even saw Montel Williams dining on the patio there! I snuck a picture.
Next, we went to the walk of Stars and Graumann's Theater, Kodak Theater, etc.
Then we went to lunch on the Sunset Strip at a train car named Carny's where apparently the Beckhams dine weekly. It was delicious and cheap! Following that, he took us to the Warner Bros studio and helped us purchase our tickets. He waited for us for 2 1/2 hours while we enjoyed the tours and was there to pick us up promptly at the end.
Following that, he took us to The Hollywood Bowl, the Greystone Manor, where we walked all around on the grounds where many movies have been filmed, and then we went to downtown LA. Again, he slipped money to doormen at two different hotels which allowed us to park in the drive and explore the hotels and amazing views.
It truly was a GREAT day. Because of this great day, we decided on the Beaches tour a couple of days later. I called their company number, but waited until the night before and they told me they were "booked". When I mentioned that we had been on the tour with Tom a couple of days prior, the lady on the phone said, "Oh, well just a minute, let me talk to him then." She came back on and said he would add another bus for us! Again, it ended up being just the 3 of us and we had another great day.
I'm sorry to hear you had a bad experience, but that was certainly not the case with us.
