Some rides will not let you park with the strollers - some have there own parking places for ECVs and others (my expirience last week with ITTBB) won't let you park at all - you have to ride in. At Pooh you have to park at the entrance where they've not let you park in the past. At Peter Pan they have a specific parking place by the wheel chair ramp. And at ITTBB I tried to park before entering he queue and was told to go to th stroller parking. At stroller parking I was told (in a rude way) that I could not park and had to continue to the theatre. I tried to walk a lot more this trip (I'm feeling better these days) and some places made that hard. I had to "hide" the
scooter at the Great Movie Ride, down by the bathrooms, or they made my take it in
It's important to ask a CM at each attraction - don't just assume that you will park with the strollers because it might not be the case at that attraction.
When you ask the CM say something like: "I would prefer to walk in the line. Could you tell me where I can park this."
If you just ask "where can I park?" the CM may assume you don't know that you can bring it in. A quick answer from a CM might seem insistent or rude, even though they are meaning to sound helpful.
I have been to ITTBAB (and Soarin' too) a number of times where people in front of us have been complaining that they did not know the walk in was so long; if they had, they would have brought the ECV into the line with them. That kind of situation might be why CMs are sometimes insistent on those attractions - they have heard the complaints when people finally get to the boarding/theater area.
That's why it's important to know how far in something is before getting into line without a mobility device.
I hadn't either - until this trip. They were definately treating ECVs differently than in the past. I wasn't allowed to use the regular line at Buzz Lightyear - had to use the fast pass line. I've used the reg line before and its tight - but doable. Place I'd been asked not to park in the past were commonly the places they wanted me to park this trip (if they let me park at all) and they were always closer to the ride. I was told by as castmember that they couldn't let me take the chance that I might not be able to walk the distance needed.
Buzz Lightyear is listed in the Guidebook for Guests withe Disabilities as an attraction where ECV users need to switch to a wheelchair to go thru the line. It may be that you were missed before or that you had a small ECV and the greeter CM thought the standby (regular) line would not be a problem for you. I know one of the problems comes at the exit where ECVs and wheelchairs are parked while people go on the ride. Frequently, we have had to wait at the exit while the CM there moved ECVs around to make enough room for us to get DD's wheelchair out when we were done.
The Buzz Lightyear regular line
is wheelchair accessible, but on our last trip, we were stopped from bringing DD's wheelchair into the regular line. The Fastpass entry CM stopped us and gave us a slip to give to the CM collecting Fastpasses. I had noticed the regular line was posted as being 5 minutes and I know that in time frames of 15 minutes wait or less, it is easier for the CM to send people with wheelchairs into the Fastpass line.
That is a change from when I was there in September then. Because my DBF would not let me ride through the ride queues so I would park and walk each land.
I don't think they can force you to use it through the lines. They can't make that individual choice for you. I would be really irritated if that was the case.
They can't force you to use the wheelchair or ECV in lines if you don't want to. One of the problems with parking them is where to put them though, so I can see why the CMs would want to convince as many people as possible to use them in line.
LoL Count me in as one of the "yielders" I hate making any kind of scene so I usually end up doing exactly what they tell me whether I like it or not. At the Tough to be a Bug show I did tell the CM that I wanted to park the WC and walk in with my family and he insisted that I go in another entrance but would be able to be with them when I got in. That wasn't the case so my DH came to where I was to sit with me and he got screamed at that he was entering the section for the disabled guests. He explained he was with me and she proceeded to tell us that he really wasn't allowed there but she would let him do it out of the goodness of her heart. Mind you this was after yelling at him and alerting everyone near by to look and see what the heck was going on. The whole thing was extremely embarrassing to me and I vowed to never use a WC again no matter how much I needed it. This trip I'm afraid I may not have a choice other than staying in the room. I'm learning so much from this board. You guys are just the greatest and are helping me get back to being excited about our upcoming trip instead of being so full of fear.
I don't quite understand what happened here.
The line is totally wheelchair accessible and you would have been able to stay with your family the whole time if you kept the wheelchair/ECV in the line with you. Once you get to the doors of the building, there is a separate waiting area for people with wheelchairs/ECVs. That is because they
have to park in the back of the theater. There is no place to park a wheelchair or ECV inside the theater except in the back. Also, because the rows of seats are close together, you can't get out of the theater without going around to the back and through that way.
I have seen people park their wheelchairs with the strollers on this attraction; so I'm not sure if that was what happened to you or not. But, if you parked the wheelchair, you should have been walking in and not send to the wheelchair area at the back of the theater.
It sounds like whatever happened, you ended up in the handicapped seating area and the rest of your family did not. There are only limited numbers of companion seats there and we have had situations where someone came into that area with their party because they wanted to sit in the back. The CM 'plans' where people will go while they are waiting in the handicapped waiting area. When someone who wasn't in her 'count' joins inside the theater, that often means someone doesn't get a seat. The CM has a very short period to get people seated before the next show starts and it can get kind of frantic when time is running out and not everyone has a seat. That has happened to us once - the CM just sort of yelled "Park at the end of any row". We managed to get a spot just as the lights went down. I have a feeling that something similar happened to you.
Next time, if you do separate, tell the CM right outside the theater that you need to wait for the rest of your party. Have the rest of your party not go in, but wait outside for you if they end up there before you.
I'm sad that you felt bad. It's important to keep in mind that most CMs are trying to be helpful. If it doesn't turn out that way, it's usually is because the CM did not understand what you meant, could not do what you wanted and was working against a time constraint that they have no control over.
