I called and made my May reservations for Remy this past weekend. I am from Canada and called 011 33 1 60 30 40 50 - Option 2 for English. The 011 is the code to call out of Canada. Due to the time difference, I called around 9 pm my time and it was around 5 am in DLP. I got through right away. They asked for date, time, party size, whether we were on a meal plan, where we are staying and email. They said that on the day of the reservation, they will send an email reminder. Hope this helps