Cameo,
I have received something that gave me a number to call direct for the premier guests but I no idea what it is now.
When I call now they switch me over to a different department when I give them my name, they must have it in there files that I am a premier guest.
But I have also been told by a CM that if it's an online special I need to order it over the internet and not over the phone. Then I have to send them a message telling them to remove the shipping charges off my bill.
Some CM will adjust the price and some will tell me to place my order over the internet, I guess it's the luck of the draw on who answers the my call.