I tried using our discount code tonight and the computer wouldn't take it. I read the restrictions and I was in the clear. When I called customer service, the lady on the other end had to ask what DVC was!!! When I explained, she put me on hold to ask her supervisor. When she got back on the phone, she informed me that DVC discounts were only available in the parks. I asked to speak to her supervisor. I finally got to him and he didn't know about the discount either. I gave him the code and he said they didn't have record of it. He did eventually agree to give me 10% off my order, but it bugged me that I had to ask for it.
Has anyone else had this experience?
Has anyone else had this experience?