HookPan
Mouseketeer
- Joined
- Jul 13, 2014
- Messages
- 81
We just got back from a lovely, long Easter weekend at GF-RPC. The resort was decorated for Easter with amazingly detailed chocolate Easter Eggs, our room was comfortable and quiet, and the transportation and location can’t be beat! The lounge was beautiful and relaxing, and there were always bottles of water to grab. My husband really enjoyed all the food offerings, but I have food allergies and had a much harder time.
I stopped by the concierge desk after we checked in to let them know about my allergies and I was told there would be plates of safe food prepared for me and waiting in the back at the appetizer and dessert services. However, there seemed to be a major communication disconnect between the concierge desk, the employees in the lounge, and the kitchen, and, as a result, when I went to the lounge there wasn’t anything available for me. After some back and forth and promises of food, I finally found a manager who showed me the allergy charts for each service so I could see what was safe. Unfortunately, the standard offering often did not work for my combination of allergies and some days, crudité were the only safe food. Breakfast was the only time I could safely eat in the lounge each day because there were always allergy friendly bread items available for request, but I feel like the rest of the day was a complete loss. I eventually quit asking about the availability of safe food because it felt like I was imposing on the CL staff anytime I tried to ask a question.
We stayed at BWI-CL in January and I was blown away by how willing and eager everyone was to answer questions and find something safe for me – I always had more than I could possible eat. Maybe they just spoiled me!
Oh no! Did you happen to contact special diets before hand or while you were there? We are headed there in August and now I am getting nervous for my son with his allergies. Someone posted that they were able to get breakfast delivered basically every morning because they couldn't provide anything.