Advice because I am totally frustrated and wish I could change back to a different resort. I had WL standard room, we decided to go WLCL, they had a room with grab bars so I booked that room, it was listed as club level standard room with tub and grab bars. My sixty days was about Monday, so today I sent letter off to DSS asking if I should precheck in or is there only one room with grab bars in club level. They write back that due to me being in that room, I can be placed anywhere in the hotel from 1st floor to 7th floor. What? Okay let me rant, that is not equal access, yes suite can be all over and you have access to the lounge, but I'm not in a suite, I am in a regular club room. It is not the same to pay $175 more to be at the other end of the hotel and have to track to the lounge, okay I know right now WL only has one side but still, if you paid the extra for club level, and the room was listed club level, not club level access, would you feel taken. What would you do, there is not a standard or any other club level room open. I can switch to another resort, CR maybe or GF but not WL. I can't even get a standard room at WL, which would have saved me $178 per night. Being blind this really makes me mad, I just don't want to be anywhere, I want to be club level that is what I am paying for.
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