I have no idea why that one picture is both a full image and an attachment and I can't seem to fix it, I am having every problem posting pictures this morning.
Anyway, we spent the rest of Saturday just lounging around the Poly, we hung out at the pool, had many libations at the Trader Sam's terrace and watched the fireworks from the beach. The next morning we had Tonga Toast delivered and hung around the Poly more until brunch at CA Grill, then more relaxing until the Halloween Party. On our final morning we again had Tonga Toast delivered and hung out around the resort until we Ubered to BCV to do F&W at Epcot. I wish we would have been able to hang around the resort more, but we had no idea we were getting upgraded and had plans that were already set in stone so we worked around it to try and spend as much time enjoying our upgrade as possible.
These are just my opinions and feelings based on my past stays and the little time we had to enjoy all the Poly has to offer.
Room:
I have read a lot about how bad the Poly resort rooms are, the honeymoon room #4 in Tonga is in great shape, some of the fixtures like the light switches and hardware on the bathroom door look REALLY dated, but otherwise the room is in great shape and is awesome.
I have two room complaints and they sort of go together. 1) there were very few places to hang towels in this room. There is one fixture between the toilet and the spa tub but it is one of those fixtures that is stacked so if you want anything to dry you really can't use both or one wet towel will just be hanging on top of the other, completely defeating the purpose. There was nowhere to hang the towels on the back of the bathroom door, and the towel rack above the toilet is just shelves with no rungs to hang anything. We ended up getting creative but this was a little annoying, especially coupled with the next issue. 2) the shower door has no seal either on the bottom or the side, water was just POURING out the bottom of the shower onto the floor. We had to use the bathmat and then roll up a large towel to stuff there that of course got soaking wet and we had to figure out how to dry. There was a basket for wet towels in the bathroom, it just felt really odd putting a soaking wet towel in there, so this might just be a 'me' issue as I could have just thrown all the towels in there and grabbed fresh ones each time, that just seems so wasteful to me so I was trying to reuse things which wasn't a great option in this room.
The view/patio: I loved the view however, it felt very exposed compared to what I am used to, there were always numerous people passing by when I was out there, so I didn't spend nearly as much time as I usually do there, I even felt a little awkward applying my sunscreen on the patio.
Resort:
So much to do at the Poly, it is a fantastic resort in that regard. I don't like the monorail at all, and usually try to avoid it at all costs, but felt like I needed to use it for this trip and only had one minor issue, which was that the AC in our car didn't work, but it was fine because we didn't get stopped at all. The resort felt like there were more kids, and younger kids, than I usually encounter, which makes sense for a MK resort and also the way the resort is set up it just has a lot of open areas right in the heart of the resort outside the main doors that makes sense for kids to congregate and play!
We didn't really like the Lava pool, I felt like there was much less shade than the resort pools we are used to (Jambo and SAB), it also felt really small and very crowded. I wish we had spent more time at the Oasis pool, but we wanted to try the main pool. Definitely not a resort that I personally would look forward to for the pool, but it is still a great pool and the view obviously can't be beat.
Club Level Hawaii building and Tonga:
The Tonga lounge and food delivery was awesome, such a great addition for people in that building who may not always want to walk over to the Hawaii building!
This is only our third CL resort. We have stayed CL at AKL about 10 times and WL once. The building is awesome, great view, great location. I did not like the setup of the food service area though. It felt very cramped and like I was always in the way in that small area with so many things there, and with that island with the beverages right there, just not my favorite setup by far. The food was just OK for us, they seemed to have a lot more individually plated options than we are used to and fewer large platters and large dutch ovens of items. The oatmeal was also served late a couple mornings, usually not out until closer to 7:30/7:40. If I had to choose I would go with AKL for food, it is just more to our taste and we like how it is served better.
I also found the CMs here to be much less overtly helpful than both AKL and WL. When at either of these places CMs would often come and ask if we needed anything, but that never happened at the Poly, I always had to go up to someone to ask for a beverage, which usually meant that I had to stand around that already cramped service area to make sure they could find me again. It wasn't that the CMs weren't friendly, they were, I just noticed a very different style of service and it wasn't my preference. There were also often tables empty of persons but piled with dirty dishes, maybe they were short staffed these particular days, this is something that although I have had happen at AKL when it is really busy, I find isn't as regular of an occurrence there and never happened the few days I was at WL although the lounge was usually practically empty the days I was there.
Overall, we found that the Poly had a very different feel than we are used to. We both felt that it had a more energetic feel than we are used to and I think that makes sense being an MK resort. The minute we arrived at the BC lobby we both looked at one another and noted how much more relaxed we felt, although this could also just be familiarity on our parts. I was never sold on the Poly, it always seemed really hectic to me when we visited, but my opinion of the Poly greatly increased from staying there. I wouldn't want to spend a long trip there, but 2-3 nights as part of a split stay with an Epcot resort would be absolutely perfect for us. I don't think we would pay to stay in the Hawaii building, we just didn't like the food and service enough that it would make sense for us, although I would absolutely stay in that Tonga room again if the chance comes. If I am choosing a CL stay I would still choose AKL hands down, or try something new at YC or BC.
OK this is getting long. Thank you to EVERYONE in this thread for your well wishes and information on Tonga and the Poly CL, it was so helpful, you all are awesome! Truly one of the best threads on the Dis! I will be at AKL CL again in January and are looking forward to posting here again. Let me know if you have any questions.