YES! We just returned home on Tuesday after a 3 night stay. Our first morning we were heading to DHS for early morning entry. We walked to Old Port Royale because we forgot something the night before when we checked in. The first bus was saying it would arrive at 7:02, and FINALLY showed up at 7:27. It stopped at Barbados after us and was so full, it skipped the rest of the stops. The next day we went to Magic Kingdom and when we got to the Jamaica stop, it was so full, we walked to Old Port Royale and caught one there. It was crazy! The return trips were not any easier. We did
MNSSHP on Sunday night. We left the park around 12:20 to head to bus stop and didn't get back to our room until almost 2:00am. Then on Monday night Magic Kingdom closed at 10:00. When we arrived at the bus stop at 10:34, the line was outside of the turnstiles. We got to the Jamaica stop at 12:22. French Quarter bus stop was just as full when we arrived, but they sent two buses for every one of our CBR buses. They emptied that whole stop in about 30 minutes.
I love CBR. I have defended it for years as we have always had great bus experiences and I love the resort itself. The last time we were there in 2016 they had two bus loops (we were in Martinique so the bus only did it, Trinidad North, Old Port Royale and maybe Trinidad South). We never had an issue. This time was a nightmare. We spent our first 7 nights at Yacht Club and never waited more than 7 minutes for a bus to/from the parks. It was NOT the case at CBR. As much as I love the new lobby, dining, etc at CBR, I won't stay there again until the buses are fixed. They should have more buses in the rotation since it takes so long to go around the resort. Every single bus we were on for 3 days was packed to the gill with two rows standing down the middle.