What?? We are the 17th through the 23rd the other pool will still be open? That stinks.
We are the 12th-20th. The email states that the main pool will still be open - here is the email. Maybe it will be back up by the 17th and that's why you didn't get it? Here's hoping!!
July 2016
Dear Family,
We are delighted you have selected Disney's All-Star Sports Resort as your vacation destination!
In order to ensure we are continuing to enhance the Guest experience, it is necessary for us to refresh our offerings from time to time. We would like to make you aware that one of our two pools, Grand Slam Pool, will be unavailable due to routine maintenance during your stay. As an alternative, we invite you to make a splash at the Surfboard Bay Pool, located near the main lobby, Grandstand Spirits Pool Bar and End Zone Food Court.
Please know we are working to ensure your stay is both comfortable and enjoyable. We apologize for any inconvenience this work may cause and appreciate your understanding.
Should you need assistance with your reservation, please contact your original booking agent listed on your confirmation letter.
If you booked your stay through
Walt Disney World® Resort or have general questions, please call 407-934-7639 and one of our Cast Members will be happy to assist you.
If you booked your stay through
Disney Vacation Club®, please contact
Disney Vacation Club Member Services at 800-800-9800 or 407-566-3800 between the hours of 9:00am-7:30pm (ET) Monday through Friday or 9:00am-5:30pm (ET) Saturday and Sunday.
We are eagerly awaiting your arrival and thank you for being our Guest!
Sincerely,
Kelly Kline
General Manager of
Disney's All-Star Sports Resort