We've done DLE a couple times -- the Disney theming is fun and the seats are comfortable and roomy. To me, it's a more comfortable ride than Shuttle Express. However -- our last trip on DLE was a big disappointment. We took it from SNA and when we got on, the driver recommended everyone sit close to the front because the back air conditioning wasn't working. So we did ... well not only was the back air conditioning not working, in fact the ONLY air conditioning that was working was the driver's A/C!!! This was in mid-August. Miserable trip. I couldn't believe Gray Line would actually send a bus out in that condition. Not sure we will take it again. Also, the long wait between busses can be a problem. If you happen to get there right after a shuttle has departed, you may have an hour before the next one. Not sure I'll do it again.