DisneyGiftCard.com - Two factor authentication

[Winston Wolf]

Is anyone else having trouble receiving your 6 digit code to your email from the DGC website? I've been trying since last night to get into my account and I'm not receiving the email with the code to finish logging in. I sent Disney a message about it but it says it could take days to respond {eyeroll}. Wondering if others can get in or if it's just typical Disney IT.

 

[georgina]

Is anyone else having trouble receiving your 6 digit code to your email from the DGC website? I've been trying since last night to get into my account and I'm not receiving the email with the code to finish logging in. I sent Disney a message about it but it says it could take days to respond {eyeroll}. Wondering if others can get in or if it's just typical Disney IT.

I get my code by text and that is working fine.

 

[comicguy]

It usually ends up in my spam folder

 

[VGCgroupie]

I need to load up some DGC and Ive been procrastinating. Let me see if it works for me

 

[VGCgroupie]

Worked for me

 

[DizneyFamof4]

I just tried and no issues receiving the email.

 

[Dug720]

Is anyone else having trouble receiving your 6 digit code to your email from the DGC website? I've been trying since last night to get into my account and I'm not receiving the email with the code to finish logging in. I sent Disney a message about it but it says it could take days to respond {eyeroll}. Wondering if others can get in or if it's just typical Disney IT.

Check your spam.

 

[RedHead0186]

Check your spam, or if you get them by text, make sure texts are coming through. I've had a couple times where I was expecting an OTP and it never came-then I found out my cell provider was having issues with texts.

 

[RainyDayPixie]

I have 2 Gmail accounts (one from when I was young and picked a clever/dumb name and then a grownup more professional one). 1 forwards to the other. The code didn’t forward. I needed to log into that account separately. Sharing in case you have a similar set up.

 

[CarolynFH]

Is anyone else having trouble receiving your 6 digit code to your email from the DGC website? I've been trying since last night to get into my account and I'm not receiving the email with the code to finish logging in. I sent Disney a message about it but it says it could take days to respond {eyeroll}. Wondering if others can get in or if it's just typical Disney IT.

If still having trouble, I’d call Disney IT at (407) 939-4357. They’ve always been most helpful when I needed to call them.

 

[Winston Wolf]

Check your spam.

Until yesterday, I could find them in spam. Now - nowhere to be found

 

[Winston Wolf]

I get my code by text and that is working fine.

I just went into my DVC account to "verify" my cell number and it was supposed to send me a text. That never arrived either. This is really aggravating.

 

[Winston Wolf]

If still having trouble, I’d call Disney IT at (407) 939-4357. They’ve always been most helpful when I needed to call them.

Thanks. I might try this. the DGC site is the only disney site that makes me do this two factor thing.

 

[markjochems]

Is anyone else having trouble receiving your 6 digit code to your email from the DGC website? I've been trying since last night to get into my account and I'm not receiving the email with the code to finish logging in. I sent Disney a message about it but it says it could take days to respond {eyeroll}. Wondering if others can get in or if it's just typical Disney IT.

Could be a Gmail thing. I'm having the exact same problem for the past 24 hours. No code by E-mail on my @gmail account as well (even not in the spam). My wife has an @outlook account and that received a code within 2 seconds.

 

[Simba's Mom]

I get my code by text and that is working fine.

Yup-worked fine for me yesterday when I uploaded some cards.

 

[Winston Wolf]

Could be a Gmail thing. I'm having the exact same problem for the past 24 hours. No code by E-mail on my @gmail account as well (even not in the spam). My wife has an @outlook account and that received a code within 2 seconds.

Yep, mine is gmail

 

[saraheliz]

Yes. It’s not in spam. Doesn’t work for my husbands account either. I gave up and tried creating a new account (non-Gmail), email never came. I’ve been emailing back and forth for two weeks and tech is completely useless.

 

[saraheliz]

Thanks. I might try this. the DGC site is the only disney site that makes me do this two factor thing.

Same. Works fine everywhere else. Did you have any luck calling?

 

[lmbcdb]

Mine was in my spam folder. (Gmail)

 

[Winston Wolf]

Same. Works fine everywhere else. Did you have any luck calling?

Sorry for the late follow up. They basically acknowledged that they were having system problems and it should work its way out. And it did. Took a couple more days and I was able to get in again