Alderbrook
DIS Veteran
- Joined
- Jun 19, 2009
- Messages
- 749
We are scheduled to leave for Disney on Sept 26th, with my parents. Monday night my dad had heart trouble. He had a pacemaker installed on Wednesday. Now he can't get travel insurance. We didn't know what we were going to do since even if he's ok to travel by then, we can't get insurance for him now to cover his heart since it happened so close to our arrival date. I highly doubt he's going to be ok to travel in 3 weeks as he's still in the hospital.
I called Disney Thurs to see what my options were. They cancelled their reservation at NO COST! They were absolutely wonderful!! They also provide travel insurance for pre-existing conditions so when we go again we know we can get insurance for him when we rebook directly thru Disney.
So my DH, DS & me are still going, but now we have piece of mind that my parents didn't lose all that money. We didn't buy travel insurance for cancellation so we thought we were out everything, but now my parents will have a credit on their credit card for the full amount (minus the exchange). They will loose the flight but it was a cheap flight. I'm going to call airtran this week & see what my options are. Even if I end up with some type of credit that's perfect.
So just wanted to say that in case you have to cancel for any reason. Disney rocks!! It's usually a $100 cancellation fee but they waived it immediately when I told them what happened.
We're going to go again, maybe in the spring, when my dad is healthy again & can get insurance. 2 trips to Disney is worth it for my dad to he healthy!
I called Disney Thurs to see what my options were. They cancelled their reservation at NO COST! They were absolutely wonderful!! They also provide travel insurance for pre-existing conditions so when we go again we know we can get insurance for him when we rebook directly thru Disney.
So my DH, DS & me are still going, but now we have piece of mind that my parents didn't lose all that money. We didn't buy travel insurance for cancellation so we thought we were out everything, but now my parents will have a credit on their credit card for the full amount (minus the exchange). They will loose the flight but it was a cheap flight. I'm going to call airtran this week & see what my options are. Even if I end up with some type of credit that's perfect.
So just wanted to say that in case you have to cancel for any reason. Disney rocks!! It's usually a $100 cancellation fee but they waived it immediately when I told them what happened.
We're going to go again, maybe in the spring, when my dad is healthy again & can get insurance. 2 trips to Disney is worth it for my dad to he healthy!