- Oct 5, 2014
So, I paid my final payment for my Greece cruise (knowing it would probably get cancelled, but I wanted the 125% so I can hopefully book for 2022). I put it on my Disney Visa, but when I received my statement, I was not given the 6 months 0% financing. I called Chase, and they said that they don't code it, Disney must have coded it wrong so I'd have to call Disney. I called Disney and they said that there isn't any "coding", that I would have to escalate things with Chase. I called Chase again, the agent I spoke to didn't even seem to have a clue that this promotion exists so I had to find it for them on the website. They said that once the charge is in, they can't change it, that I'd have to have Disney do it. So, next call to Disney I asked directly for their billing department. Of course they are only open 9-5 Eastern time. So, after being on hold forever and getting the run around over and over, I still don't have an answer to why this happened. (I have booked at least 10 cruises and many WDW vacations using my Disney Visa over the years and never have had an issue).