Changes that I do not like, very poor communication especially the member magazine. The DVC member magazine was a great resource the new one is a joke. They release things on the website and then email the members. The release of this adjustment, which I agree might be needed, was very poorly done.
Larger DVC rooms, where???, none are larger than OKW
To me the materials and products they buy are cheaper grade and do not last as long. I could care less for a small stackable washer and dryer in a tiny closet over a full size laundry room. Standardized the towels instead of having color coordinated towels like we got at OKW in the beginning.
Full Size walk-in closests got smaller and smaller to the point they disappeared at AKV.
The first member cruise was nice and focused on the members, every one since then has focused on sales.
The AP perk is nice and I appreciate that one.
I could go on and on but the truth of the matter is unless you were there before the current adminstration, it would be hard to realize how much has changed and very little for the better.
There used to be time when never, would a DVC member have to complain about cleaniness and the maintenance of the units. They were clean and well kept, that is not the case now.
Much of what has changed is very possible based on something less tangible. But DVC is still using that in their sales pitches and on their website.
They talk about values and traditions and heritage and they talk about how Walt would have done it.
Well lately I don't see alot of that from them. They sold me a "Home" and a membership in a "club".
They told me specifically it would be very different from a tradtional time-share, that they were far and above that.
When you mention home, you get into an area of it being personal. Since it can be said that humans are generally creatures of habit, the state of a person's home has been known to physiologically influence their behavior, emotions, and overall mental health (wiki).
So yes to some of us it is personal and not just business, because Disney told us when we bought it would be personal with them.