The discount was never honored here in Canada, so I won't miss that so much, but I do have to admit how disappointed I am that Children's Place has taken over the
Disney Store.
Last year in August, I shopped at Children's Place for the first time, and my son got hurt when he walked right into a post that was jutting straight out of the wall at his eye level. His eyeball was bleeding, and the employees were very little help. I thought they could at least offer to send someone for a cup of ice but when I asked for ice they apologized and said they didn't have any ice so I hauled my crying 4 year old and heavy one year old down to the food court to ice a bloody eye.
I returned to the store to fill out an accident report and never heard anything back, so after seeing the eye doctor and finding out his eyeball was scratched and bruised, I called the store and demanded to talk to a district manager.
A day later the district manager called me back, and when I asked her why a clothes hanging post was jutting straight out of the wall at a child's height, and she explained to me that because the store had just been opened, they were "still working out the kinks" and someone had probably installed it in the wrong place. She said she couldn't comment further because she hadn't been to the store yet to see where he had been hurt.
I was a little shocked- he seriously could have lost his eye, and she didn't seem to be too concerned about moving the post or even going to the store to see what the problem was.
WE've let the issue go, though I will NEVER shop there again.
I have popped in there since the accident and noticed the post has been removed, and there are no other similar posts set anywhere near a child's level.
I realize accidents happen, but I can't forgive the fact that they never called back to see if his eye healed. A simple phone call, card, ballooon, would have really helped me get over it.
So now I'm struggling to decide if I'm going to boycott the Disney Store as well. Is Disney Direct owned by Children's Place as well?